School Receptionist Apprentice Sir Thomas Boughey Academy

This is a fantastic opportunity for someone to join our Admin Team at Sir Thomas Boughey Academy. We are looking for someone to provide a professional reception service and support administration within our academy. The successful candidate will provide an efficient reception service to all visitors to the academy and members of the academy.

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Closing date: 02 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,313.60

    Term time only.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 37 hours per week. Working hours to be confirmed.

    Total hours per week: 37

  • Expected duration

    15 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    14 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000250983

  • Positions

    1 available

What you will do in your working day

  • Provide an efficient reception service to all visitors to the academy and members of the academy
  • Ensure that all visitors to the academy are signed in and out and provided with the correct photo ID badge
  • Answer all telephone enquiries promptly and take messages to pass on to the appropriate person
  • To provide administrative support with exams, data and reprographics as required
  • Use the SIMS computer system to locate student  as required
  • Liaise with parents/carers over student medical and first aid issues   

The training you will be getting

  • Customer Service Level 2 Apprenticeship Standard
    https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
  • 20% off the job training

What to expect at the end of your apprenticeship

Could lead to a permanent position for the right person.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

Things to consider

This role is term time only.

About the employer

Sir Thomas Boughey is part of Windsor Academy Trust (WAT). WAT is a family of schools committed to unlocking students’ academic and personal potential.

Employer

Sir Thomas Boughey Academy

Address

Station Road

Halmer End

Stoke-on-Trent

ST7 8AP

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Training

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

The Apprenticeship Hub

Apprenticeships@nscg.ac.uk

01782 254287

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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