We are looking for a candidate to join our office team who is looking for a long term, stable, friendly working environment. The role offers opportunity for a successful candidate to showcase their ability to work as part of a team whilst also demonstrating good self motivational and time planning skills.

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Closing date: 04 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Saturday (5 Days per week), shifts to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    15 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

In your day to day role you will:

  • Receiving calls from/calling customers
  • Establishing relationships with customers
  • Taking orders via telephone, Whatsapp, email, face-to-face, answering machine
  • Processing orders
  • Progressing paperwork and orders through online system
  • Liaising with office manager

The training you will be getting

  • Your apprenticeship training will be a fully work-based learning programme across 18 months, method to be confirmed
  • Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Business Administrator

What to expect at the end of your apprenticeship

For the right candidate, there is opportunity to progress within the company.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Customer care skills, IT skills, Team working


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

Things to consider

Employees also have access to Sage Benefits, that offers; Discounts on food and leisure activities; Discounts on clothing and electrical goods purchases; Reduced rate gyms; Free Counselling/Mental Health Support; And a range of other useful services

About the employer

Our continual growth is testament to the standard of our reputation. In being able to supply the highest quality produce without jeopardising on customer service, we have managed to preserve the essence of a family business ? the importance of good customer care. Our family approach has made Excel Food Service renown as an open and cooperative company. Our staff are always willing to use their experience to best advise and support our customers; whether it be offering advice on the qualities of new products and their best use, to finding ways of helping businesses maintain their quality of output whilst simultaneously reducing their weekly outgoings on stock. We are always welcoming of feedback on our products and, in the event of any concerns, always endeavour to address the causes of such concerns.




8 Brooklands Way

Boldon Colliery

NE35 9LZ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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