Apprentice Hire Administrator Morrison Plant & Fleet Services

You’ll be working alongside qualified and highly experienced members of staff, many of whom would have started their careers as an Apprentice just like you. You will have a dedicated mentor assigned who will help you maximize your potential by sharing your knowledge.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00 to £23,795.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday-Friday 8am - 5pm, with some flexibility.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    23 Sep 2024

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Be proficient in all aspects of rental administration.
  • Carrying out administrative tasks through the Plant & Fleet Rental mailbox and transacting accordingly using management software (InspHire, Jaama Key2, Oracle).
  • Continuously reviewing and reconciling live hire reports, ensuring all management software is accurate at all times.
  • Managing and resolving invoice and general queries in a timely and efficient manner.
  • Working as a team player to ensure all tasks and deadlines are achieved.
  • Engaging with our supply chain to confirm deliveries and collections.
  • Delivering an exceptional customer experience both internally and to our customers.

The training you will be getting

  • Customer Service Practitioner Level 2 Standard
  • End Point Assessment
  • Functional Skills in Math and English (if needed)

What to expect at the end of your apprenticeship

  • This apprenticeship will last for 12 months and once completed you will have a Level 2 Customer Service qualification!
  • There will be the opportunity of a permanent position on completion of this apprenticeship for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Initiative, Keen to Learn, Attendance & Time-Keeping, Can Do Attitude, Polite & Courteous


GCSE or equivalent Mathematics & English (Grade 9-4 (A*-C)) Desired

Things to consider

We will be holding an assessment day in July 2024 and you'll need to be available to attend to progress with your application. The start date for the apprenticeship is in September 2024 and you'll need to be available to start on the programme at this point. What’s in it for you? 25 days' annual leave plus statutory holidays Discretionary annual bonus Contributory Pension scheme Life Assurance Access to our Employee Assistance Programme Cycle to work scheme Access to a wide range of discounts and special offers through our online rewards platform.

About the employer

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.


Morrison Plant & Fleet Services


Caxton Way



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Linsay Marie Jones


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please ensure that you apply through our website. Successful applicants from stage 1 of the process, will be invited to an assessment centre in July 2024

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jun 2024