Apprentice Optical Assistant Braunton Eyeworks

This vacancy is for an Apprentice Optical Assistant based in Braunton, Devon. The successful applicant will have the opportunity to undertake valuable work experience within an Optical company supporting day to day tasks whilst gaining on the job qualifications.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage

    £11,980.80 to £21,415.68

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday, Tuesday & Friday 8:45am-5:15pm Wednesday 9:45am-6:15pm Saturday 8:45am- 1:15pm

    Total hours per week: 36

  • Expected duration

    18 Months

  • Possible start date

    10 Jul 2024

  • Date posted

    09 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000249899

  • Positions

    1 available

What you will do in your working day

Starting at Optical Assistant level as an Apprentice with future opportunities for career progression you will be supported with loads of great, fun and interactive training.

You will use these exciting new skills in your day to day job where you will gain customer service skills, knowledge in optical support and develop behaviour suitable to work in an optical practice.

Those with a flair for fashion will love the new frames coming in and if it's your forte you may even get involved in meeting frame reps and helping choose the new ranges.

If you are more technical, you will get to learn lots of information about lenses and measurements, then you will transform that information into jargon free, easy to understand, customer friendly language.

It's all about teamwork in an Optician's practice, there are many roles but you support each other to make sure your customers get the best experience possible.

Optical assistants are a very important part of any Optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail really thrive in this role, as its the perfect position for those who love to make a real difference to other people's lives.

The duties within this role include:

  • Greeting customers in a professional and friendly manner as they enter the practice.
  • Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.
  • Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
  • Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
  • Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
  • Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort.
  • Basic frame repairs.
  • Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements .
  • Ordering prescription glasses and contact lenses in for the customer.
  • Correct completion of NHS paperwork and written records in-line with company procedures.
  • Making follow up appointments for customers.
  • Use a focimetre to find the prescription from spectacles.
  • Communicate contact lenses suitability, features and benefits.
  • Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
  • Explaining offers and products to customers.
  • Taking payments from customers.
  • Being able to problem solve with basic optical concerns
  • Understanding business KPIs and how they affect the practices profitability

The training you will be getting

  • Level 3 Optical Assistant Apprenticeship.
  • Functional Skills Level 2 in Functional skills Maths and Literacy, can be obtained on the course (if required).
  • Enhancement / challenge - how to develop ourselves.
  • Equality and diversity - treating others equally, respect / accept others from different backgrounds.
  • British values - democracy, rule of law, respect and tolerance, individual liberty.
  • Prevent - safeguarding individuals from being drawn into terrorism.
  • Digital skills - keeping up with technology and effective use.

What to expect at the end of your apprenticeship

  • The successful candidate will work towards achieving a level 3 qualification in Optical with experience in a busy Optical Practice.

 

Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.

 

You could go on to acquire higher level optical qualifications such as:

  • Ophthalmic Dispensing- Become a qualified Dispensing Optician.
  • Contact lens Optician - fit Contact lenses.
  • Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons.
  • Optometry courses - carry out full eye examinations and issue prescriptions.
  • Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
  • In-practice trainer - You could use your knowledge to train others.

Other non-clinical roles:

  • Practice Management - Go into a Management course.
  • Practice ownership - Go into business yourself, partnership or Franchise.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4 (C)) Essential
GCSE or equivalent Maths (Grade 4 (C)) Essential

Things to consider

Please do not contact Company direct. Please note; we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply ASAP if you wish to be considered for this role.

About the employer

My name is Lucy Winfield and I have been a qualified optometrist for 15 years. I grew up in North Devon and am lucky enough to live in the Braunton area with my husband and two sons. I have most recently been working in a large, busy high street opticians so I am experienced in seeing a wide range of patients. I am happy to provide all aspects of optometric care including contact lenses, childrens eyecare, post cataract checks and management of minor eye conditions.

Employer

Braunton Eyeworks

Address

21 CAEN STREET

BRAUNTON

EX33 1AA

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Training

Training provider

TRAINING 2000 LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Lauren Reddaway

lauren.reddaway@t2000.co.uk

0125454659

Apprenticeship standard

Optical assistant 2022

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


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