Apprentice Receptionist FAIRPLAY LTD BY GUARANTEE

This is an exciting opportunity to work with a small company who offer support and care for children and young adults with disabilities. You will support the office with all aspects of customer service whilst working towards a Level 2 qualification.

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Closing date: 08 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm, with 30 minutes lunch break.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    09 Jun 2024

  • Date posted

    07 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000249331

  • Positions

    1 available

What you will do in your working day

Your main duties will include:

  • Answering the telephone
  • Taking messages
  • Transferring calls
  • Replying to electronic messages and queries via e-mail and social media platforms
  • Greeting and dealing with visitors on their arrival
  • Photocopying
  • Typing up notes
  • Completing internal training
  • Attending staff meetings

The training you will be getting

  • In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training is all complete remotely via teams with a development coach who will be available for support 24/7
  • You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

What to expect at the end of your apprenticeship

  • Full time employment and possibility of progression into other areas of Fairplay

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Administrative skills, Team working, Initiative, Microsoft Office

Qualifications

GCSE or equivalent Maths & English (Grade C/4 or above) Desired

About the employer

Fairplay was set up in 1992 by a group of parents who wanted accessible activities for their disabled children. The group set up a club where their children could attend during school holidays. The demand for the group was overwhelming and the group developed into an organisation with paid staff. The organisation has grown ever since, developing youth services as well as children’s and expanding into areas throughout North Derbyshire. In 2005 Fairplay became a registered charity and in 2009 also became a company limited by guarantee.

Employer

FAIRPLAY LTD BY GUARANTEE

Address

FAIRPLAY

ALEXANDRA ROAD WEST

CHESTERFIELD

S40 1NP

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Training

Training provider

DERBY BUSINESS COLLEGE LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Catherine

cat@dbc-training.co.uk

07508821784

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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