HR Assistant Apprentice (Iamproperty) INTELLIGENT SERVICES GROUP LTD

Intelligent Services Group Limited are offering the chance for a candidate to take part in a HR Assistant Apprenticeship. This role offers a unique opportunity to gain experience in an HR function while receiving mentorship and guidance from experienced professionals, giving you the opportunity to contribute to fostering a positive work environment and enhancing employee experiences within our organization,

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Closing date: 03 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday (Shifts to be confirmed). This is a Hybrid working position, you need to be able to travel to our Newcastle Head Office.

    Total hours per week: 35

  • Expected duration

    16 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    03 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Reporting to our HR Manager, you will be joining a fast growing, fast paced organisation of c600 employees, supporting our HR Advisors (4) with all administrative, foundation tasks and activities that span the whole of the employee lifecycle. As well as undertaking the role within our HR department, you will be studying towards 2 qualifications - Level 3 HR Support Apprenticeship & CIPD Level 3 Foundation Certificate in People Practice. This course starts in July 2024.

What will you be doing?

  • Administrative Support: Providing administrative assistance to the HR team supporting the transactional day-to-day and cyclical processes.
  • Onboarding and Offboarding: Supporting the onboarding process for new hires by preparing documentation ensuring a smooth transition into the organization. Additionally, assist in offboarding procedures for departing employees.
  • Employee absence - Assisting with the management of the Company Absence Line by picking up all employee calls on a daily basis, relaying information to the absent employee’s Line Manager, updating the People HR HRIS system accordingly, and monitoring, escalating and issues to the HR Advisor as appropriate.
  • Employee records and data management - Generating reports and MI data periodically to produce analytical data for the business and maintain accurate and up-to-date employee records, including personal information, employment contracts, and performance evaluations, while ensuring compliance with data protection regulations.
  • Employee engagement and wellbeing: Assisting the HR Advisors with Employee Engagement activities, our charity activities and our well-being programmes such as: Long Service Awards, Recognition Awards, supporting our mental health infrastructure and MH Advocates activities plus much more!
  • Wider support - Supporting our Director of People and HR Manager with any ad-hoc requests when necessary.

The training you will be getting

HR Support Level 3 (A level) Apprenticeship Standard

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD) or any other professional body that recognises this apprenticeship within its membership criteria (membership is subject to the professional bodies own membership requirements).

It forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner apprenticeship. The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.

What to expect at the end of your apprenticeship

Potential for a full time position on completion.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Proficient in Microsoft Office, Enthusiasm for learning


GCSE or equivalent 5 GCSE's including English and Maths (Grade (A*-C/9-4 or equivalent)) Essential

Things to consider

• Be available for full time employment from June to start enrolment of the apprenticeship in July 2024 • 24-day annual leave allowance, plus bank holidays and a bonus day off for your birthday. • Buy & Sell Holiday scheme. • BUPA private healthcare plan • £150 Wellbeing Allowance per year • Confidential Counselling helpline- from day 1 of employment • Royal London Pension Scheme • Income Protection • Working elsewhere policy (4 weeks per year) • Discount and Recognition portal • Employee referral scheme • Long Service Awards

About the employer

We’re ambitious market leaders with an innovation track record that speaks for itself. As UK leaders in property technology and pioneers of the Modern Method of Auction, we know that innovation is about so much more than a platform or services. It’s about empowering agents through collaboration, with a win-win relationship that makes a real difference to their business and their day and delivers real success.




Arden House

Regent Centre, Gosforth

Newcastle Upon Tyne


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Zakiyah Arif

0113 3500 333

Apprenticeship standard

HR support

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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