Customer Service Apprentice AvPay Ltd

We are looking for an energetic, enthusiastic apprentice to work within our Radcliffe-based office. AvPay is looking for a candidate that can help us continue, growing the number of aircraft we have listed for sale on our platform.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    02 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Be responsible for contacting aircrafts sellers throughout the world, with the aim of listing their aircraft on our platform.
  • Once the seller has registered to list their aircraft, be trained on how to upload the aircraft and will then support the customer with their listing until the aircraft has sold.
  • Training will be provided on how to use our CRM system and the candidate will be mentored in the best practices for organising and ranking prospects, how to approach a prospect for the first time and support the customer until the aircraft has been sold.

The training you will be getting

Customer Service Practitioner L2 Standard

This qualification requires college attendance one day a month.

What to expect at the end of your apprenticeship

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

About the employer

AvPay is an aviation marketplace and directory that connects with pilots and customers with aviation companies around the world. They have over 3,000 aircraft listed in over 80 different countries.


AvPay Ltd


64-68 Blackburn Street


M26 2JS

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024