Administrative Support Apprentice Bluebird Care

Bluebird Care is offering the right candidate the opportunity to earn while you learn with a Business Administrator Apprenticeship. You will be responsible for all aspects of administration within the office, answering the telephone and accurate record keeping.

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Closing date: 30 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 8:30am - 5:00pm

    Total hours per week: 40.0

  • Expected duration

    21 Months

  • Possible start date

    17 Sep 2024

  • Date posted

    30 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Working within the team and resolving issues as requested. The flexibility and responsiveness required will allow our apprentice to develop a wide range of skills.

Showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills as well as decision-making. 

Jobs may include but are not limited to: 

  • Answer and deal with telephone enquiries in a professional manner
  • Ensure customer and care worker files are kept up-to-date and all relevant information changes implemented
  • Filing of documents for customers and care workers
  • Assist Care Manager with Quality Assurance checks
  • Provide support to other office staff as required

The training you will be getting

Level 3 Apprenticeship Standard - Business Administrator:

  • Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours
  • Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply)
  • Delivery of training to be confirmed

What to expect at the end of your apprenticeship

Potential prospects for further employment and higher roles within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Initiative, Non judgemental, Patience, Excellent telephone manner, Ability to follow instructions


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

About the employer

We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes. We started as a small family business in 2004 and today we are proud to be one of the largest providers of home care services in the UK. Since then, we have grown from one business to over 200 delivering thousands of customer visits every day. The story of our success is a testimony to the high quality home care and support services that we provide to each of our customers. We attribute this to the excellent support we give to each new franchise business.


Bluebird Care


A4 Westpark 26



TA21 9FH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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