Customer Service Apprentice JOBSTORE UK LTD

Immediate start has arisen with an exciting opportunity for an apprentice to join Jobstore UK a rapidly growing, fast paced and exciting organisation based in Bury. If you are a motivated individual with a passion for sales support, we would love to hear from you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 9.00am - 5.30pm. Friday, 9.00am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    29 Apr 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000247602

  • Positions

    1 available

What you will do in your working day

  • Provide administrative support to the sales team
  • Assist with the preparation of sales presentations and proposals
  • Maintain and update customer databases
  • Process sales orders and invoices
  • Speak to customers to confirm orders and coordinate shipments
  • Handle customer inquiries and resolve any issues or complaints
  • Monitor sales activity and prepare sales reports for management
  • Assist with the organisation of sales events or trade shows

The training you will be getting

  • Customer Service Practitioner Level 2 Standard qualification
  • This is a work-based qualification with college attendance one day a month.

What to expect at the end of your apprenticeship

  • On completion of the apprenticeship you may be considered for a role within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

We are looking for someone who is passionate about working with people, managing customer orders, resolving customer issues, and who is able to manage multiple projects at any one time. Skills: • Strong organizational and time management skills • Excellent verbal and written communication skills • Proficient in Microsoft Office Suite and Google applications • Attention to detail and accuracy in data entry and record keeping • Ability to work in a fast paced organisation, independently and as part of a team • Customer service - high energy - oriented mindset • Prior experience in sales administration, sales or a similar role is preferred but not essential

About the employer

We want to provide easy access to good work opportunities to everyone who wants employment, and in turn help our clients recruit quickly and with great quality. With a consultative approach we design the right approach for short or long term staffing and also provide dedicated on-site management teams for complex and or high volume recruitment projects. Our digital approach to sourcing means we engage with workers wherever they are and that you can feel relaxed and positive about working with us. Based in the centre of Bury with great transport links, we are an equal opportunities employer and value diversity.

Employer

JOBSTORE UK LTD

Address

4th Floor, Lester House

21 Broad Street

Bury

BL8 0DA

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Training

Training provider

BURY COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024