Business Administration Apprentice BALMER LIMITED

You will be an integral part of our small, friendly team. We offer virtual services to a range of businesses. In this role you will learn excellent customer service via telephone and email. Manage diaries with a variety of booking systems and work with businesses from different sectors. No two days are the same in this varied and exciting role.

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Closing date: 05 Jul 2024

Apprenticeship summary

  • Annual wage

    £13,312.00 to £23,795.20

    As you work through the apprenticeship, your salary will be regularly reviewed

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday, 8.45am to 5.15pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    22 Jul 2024

  • Date posted

    25 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Supporting the team in organising and running the reception desk
  • Liaising with clients and their customers
  • Dealing with incoming & outgoing post 
  • Managing several email inboxes daily
  • Answering incoming calls for different businesses 
  • General administration when required by client (using Word/Excel or Google Docs/Sheets) 

The training you will be getting

  • Level 3 Business Administrator qualification
  • Skilled in the use of multiple IT packages and systems
  • Produce accurate records and documents
  • Exercise proactivity and good judgement
  • Build and maintain positive relationships within their own team and across the organisation
  • Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platform
  • Training will be one day a week online with the provider

What to expect at the end of your apprenticeship

  • The skills you learn during this apprenticehip are transferrable to many careers
  • Personal Assistant, HR, Team Leaders, Project Planning

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working


GCSE or equivalent English (Grade ‘C’ (4) or higher) Desired
GCSE or equivalent Maths (Grade ‘C’ (4) or higher) Desired

About the employer

Smart Office Services is a Virtual Office based in Buckingham and has been trading for over 20 years.  We offer customer and administrative services to a wide range of businesses, allowing our clients to concentrate on their own business.




Whiteleaf Business Centre

11 Little Balmer


MK18 1TF


Lynn Dumbarton


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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