IT Technical Salesperson Apprentice (New Scaler) NEW SCALER LIMITED

You will be actively contributing to customer success via proactive prospecting, relationship building, and account management in our expanding client base and market presence. Dive into an office-based role and become an integral part of our team.

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Closing date: 22 Jul 2024

Apprenticeship summary

  • Annual wage


    Salary: £19,000 Bonus Potential: OTE of £7000 - £8000

  • Working week

    Monday to Friday (shifts to be confirmed).

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    29 Jul 2024

  • Date posted

    23 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

This full-time position supports the UK sales, marketing, and administration teams, providing an opportunity to learn essential IT and sales skills for a promising IT Sales career path.

Your duties and responsibilities in this role will consist of:

  • Proactive Lead Generation: Initiate outbound sales efforts, encompassing cold calling and email outreach, to generate high-quality leads and secure appointments.
  • Phone Proficiency: Regularly engage in effective phone conversations, showcasing your sales acumen and communication skills.
  • Lead Qualification: Identify and convert sales target lists into qualified, prospective leads, ensuring a steady pipeline of opportunities.
  • Meeting Strategy: Strategically plan and execute both in-person and virtual meetings to foster meaningful connections and advance sales discussions.
  • Documentation: Assist and prepare documentation, proposals, and reports for customers and public sector tenders.
  • Event Management: Assist in hosting marketing events to promote our solutions and engage with potential clients.
  • Content Creation: Craft original, industry-relevant content for case studies, blogs, social media platforms, and our website to enhance our online presence.
  • Participate in team meetings and contribute ideas to improve processes and solutions.
  • Perform other related duties as assigned.

The training you will be getting

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services.

Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor-led) or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship:

  • Microsoft Certified Azure Fundamentals (AZ-900).
  • Microsoft Certified 365 Fundamentals (MS-900).
  • Masterclass 1 - Engaging the Customer.
  • Masterclass 2 - Negotiation Skills.
  • Masterclass 3 – Becoming the next top seller.

Key areas covered are:

  • Communication skills.
  • Customer service.
  • IT Infrastructures.
  • Effective Sales Techniques (Negotiation, Objection Handling & Closing).
  • Data Security.
  • Problem Solving.
  • Project Management.

What to expect at the end of your apprenticeship

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Public speaking (Essential), English written communication, Sales experience (Desirable), Strong interest in technology, Microsoft Office applications, Fast paced environment, Passion for selling ideas, Self motivated, Proactive, Driven attitude, Ability to work independently


GCSE or equivalent 5 GCSE's including English and Maths (Grade (A*-C/9-4 or equivalent)) Essential
A Level or equivalent Any 2 A levels (Grade (A*-C)) Desired

Things to consider

The role is onsite.

About the employer

We at New Scaler are high-quality IT system integrators specialising in AI, Cloud services, digital transformation, security, licensing, and strategic IT roadmaps with a background of 25 years of experience in the Information Technology industry. As a diverse and inclusive workplace, it is important to us at New Scaler that we treat our employees with dignity and respect, as well as the communities we serve. As a non-discriminatory employer, New Scaler does not exclude or discriminate based on any protected characteristic under the law (including but not limited to racial, national origin, gender, gender identity, or sexual orientation).




1 St Peter’s Rd



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Daniel Buck

0203 8342872

Apprenticeship standard

IT technical salesperson

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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