Internal Sales Administrator Apprentice RIVET HOLDINGS LTD

The new job role will be to help the current members of the sales team with relevant admin work. There will be a number of different jobs to undertake such as loading orders, taking telephone calls and quoting customers to help reach the monthly target for the business.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage


    Salary could increase to £13.5k-15k dependent on experience + 10% Bonus Potential.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 9am – 5pm Hours to be confirmed

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    01 Jun 2024

  • Date posted

    22 Apr 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Duties will include:

  • Answering customer enquiries over the phone, by email and face to face
  • Processing sales orders and quotations
  • Providing after sales support
  • Helping with tool repairs
  • Sorting out larger orders for Kanban systems

The training you will be getting

Customer Service Practitioner Level 2 apprenticeship standard

Functional Skills in Maths and English, if required

What to expect at the end of your apprenticeship

Possibility for the right candidate to secure a full time job and continue developing in the role. To be decided upon completion of qualification. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4 and above) Desired
GCSE or equivalent Maths (Grade 4 and above) Desired

About the employer

Rivetwise is a well-known brand within the fasteners industry and is growing rapidly. We sell a wide variety of metal base consumables to renowned manufacturing and distributing organisations. We strive to provide the best service that we can offer to customers as well as providing recognition and development opportunities for staff members.







WS12 2HA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


PTP Recruits


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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