Business Administrator Apprentice PUBLICA GROUP ( SUPPORT) LIMITED

This is a unique opportunity to start your career with a Level 3 Business Administration Apprenticeship in an organisation that provides services on behalf of a group of local Councils. You will be involved in all aspects of the handling of day-to-day tasks and providing general administration support to the wider Residential Service Group.

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Closing date: 26 May 2024

Apprenticeship summary

  • Annual wage

    £16,546.00

    £8.60 - £11.44 Per Hour

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    17 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000245443

  • Positions

    1 available

What you will do in your working day

  • Develop an understanding of the various services working within Publica’s Resource Team, through on the job training. 
  • Develop an understanding of all departments within Publica and actively engage in working together to improve our services within our organisation. 
  • To successfully deal with customer enquiries efficiently and effectively through face to face, telephone, email and social media communication. 
  • To use multiple IT systems to manage and resolve enquiries and record details accurately. 
  • General office administration including photocopying, scanning and data entry. 
  • To forward enquiries to the appropriate service or organisation and liaise with external customers  
  • To effectively communicate with Officers, Senior members of staff and Councillors  
  • Successfully complete the Business Administration Apprenticeship within 24 months. 
  • Attend any additional training that is deemed necessary for the efficient delivery of the role 

The training you will be getting

Duration:
• 15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
• Work-based training with your employer
• 10 days professional training at college
• Approximately 12 on-site or/and Teams assessment visits per year
• Level 2 Functional Skills in maths and English (7 days at college for each, if required)
• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
• Level 2 Functional Skills in English and maths
• Level 3 Business Administration Apprenticeship
End Point Assessment:
• Knowledge test
• Portfolio based interview
• Project/improvement presentation

What to expect at the end of your apprenticeship

Further career progression and development opportunities. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent 4 GCSEs, including English and maths (Grade A*- C / 9 - 4) Essential

Things to consider

There may be a requirement to work at other Publica Group (Support) Ltd and/or client locations to meet the needs of the business You will be expected to work reasonable additional hours in line with the needs of the service Full UK Driving License required Ability to travel/ access to a vehicle for work purposes Please apply as soon as possible for this role. Should the right candidate be found prior to the closing date, then the vacancy may be closed early. Apprenticeship Assessment and Information Session: Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training will be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus. This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions. As a new Apprenticeship applicant you will only have to undergo this process once. If you would like to talk to us about the assessments or if you would need any extra support to attend the Apprenticeship Assessment and Information Session please call us on 01235 216216. Qualification checks: By applying for this vacancy you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications. We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible. The National Minimum Wage (NMW) for Apprentices is £6.40 per hour from April 2024. This applies to 16 - 18 year old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The Wage for apprentices applies to both time spent on the job plus time spent training.

About the employer

First and foremost Publica is a partnership of four councils delivering more locally by working together. Publica is a not-for-profit Teckal company owned by Cotswold, Forest of Dean, and West Oxfordshire District Councils and Cheltenham Borough Council. The councils work together through Publica to share skills and resources which enables us to deliver more for local communities, residents and businesses. Publica is a young organisation but we have positively transformed the services for our residents and businesses through our unique partnership approach. The large majority of council staff are employed by Publica and we work to provide excellent services for the councils and deliver their priorities for their districts. We are ambitious and innovative, always looking for new ways to improve council services and support local communities.

Employer

PUBLICA GROUP ( SUPPORT) LIMITED

Address

West Oxfordshire District Council  New Yatt Road  Witney  OX28 1PB

OX28 1PB

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Training

Training provider

ABINGDON AND WITNEY COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Joshua Harris

apprenticeships@abingdon-witney.ac.uk

01235216216

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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