IT Apprentice WISE SERVE UK

Our client is looking for a motivated and enthusiastic IT Apprentice to join a vibrant and ever-growing team. Are you logically and technically minded? Do you want to achieve qualifications whilst gaining real life workplace experience through an apprenticeship with JBC Skills? If so, apply now!

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Closing date: 20 May 2024

Apprenticeship summary

  • Annual wage

    £17,550.00

  • Working week

    Monday to Friday, 9.00am to 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    27 May 2024

  • Date posted

    16 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000245045

  • Positions

    1 available

What you will do in your working day

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Setting up accounts for staff, ensuring that they know how to log in
  • Solving password problems
  • Talking to clients and computer users to determine the nature of any problems they encounter
  • Responding to breakdowns
  • Investigating, diagnosing, and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Supervising junior engineering and technical staff
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licenses
  • Managing stocks of equipment, consumables, and other supplies

The training you will be getting

IT Solutions Technician Level 3 Apprenticeship Standard:

  • The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure.
  • IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions.
  • This programme offers two pathways that provide the underpinning knowledge and skills in either a Hardware Solutions role or a Software Solutions role.
  • The structured part of your apprenticeship training will be provided by JBC Skills Training, we are a specialist technical IT training provider.
  • You will also learn on-the-job, working alongside experienced colleagues.
  • You will gain a Level 3 IT Solutions Technician qualification upon successful completion of the apprenticeship.

What to expect at the end of your apprenticeship

  • Potential full-time employment offer.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Team working

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

About the employer

Computer Assistance is one of the largest independent computer support companies in Oxford. Unlike other ICT support companies in Oxford, we support both home and business customers with advice from viruses and hardware issues to Servers and Infrastructure design. Based in our new shop we now have over 20 technicians each with their own unique skills that give customers an unsurpassed knowledge base.

Employer

WISE SERVE UK

Address

154 Oxford Road

Temple Cowley

Oxford

OX4 2EB

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Training

Training provider

JBC SKILLS TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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