Apprentice Engineering Technician VITALOGRAPH LTD

Our Healthcare team, based in Maids Moreton, Buckingham is seeking to recruit a full time, motivated Apprentice In-House Service Technician. The role includes carried out planned preventative maintenance and repair of our medical devices.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    8.30am - 5.00pm Monday - Thursday and 4.00pm on Fridays. Lunch 1.00pm - 1.45pm.

    Total hours per week: 37.5

  • Expected duration

    36 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    16 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your duties will include:

  • Carry out routine calibrations, repairs, planned preventative maintenance and, test and certification procedures as required
  • Carry out the testing and set up of systems prior to despatch to customers
  • Take ownership of the resolution of individual issues and follow through to an effective conclusion
  • Prioritise issues and effectively communicate with customers and Vitalograph personnel on status and progress
  • Available, in agreement with the Service Manager, to visit customer sites to resolve an ongoing issue, support field personnel or assist in installations
  • Inform and advise customers on Vitalograph and 3rd party products and solutions
  • Promote Vitalograph and 3rd party products, services, and solutions, actively seeking and identifying sales opportunities and passing all relevant details to the territory sales representative using the CRM
  • Ensure all customer related records in the CRM and any other database are complete, accurate and current
  • Support sales, service, and marketing activities
  • Assist in improving existing internal processes relating to sales, service, and customer support, offering suggestions for business process improvements and efficiencies
  • Provide relevant reports and statistics as required

The training you will be getting

Qualifications included:

  • Level 3 Healthcare Engineer Specialist Technician Apprenticeship Standard
  • Company Training Plan
  • Level 3 Advanced Manufacturing Engineering (AME) at College (Knowledge)
  • Level 3 NVQ Diploma delivered in the workplace (Skills)
  • Level 2 Functional Skills (if not exempt)
  • End Point Assessment

What to expect at the end of your apprenticeship

  • After the apprenticeship there may be the option to either stay In House or move to a Field Servicing Role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Physical fitness, Interest in Engineering


GCSE or equivalent A Min of 5 GCSE's inc Science, English, Math & IT (Grade 4-9 (C-A)) Essential
Other 2 year engineering based qualification (Grade PASS) Desired

Things to consider

The role is mostly based in house but there is also a requirement to go out to customer sites to service or resolve issues. Customers are Medical so Doctors Surgery's, Hospitals, as well as Industry sites. Candidates will also be required to move equipment for installations so a reasonable level of fitness is required.

About the employer

Vitalograph is a world leading manufacturer of medical respiratory diagnostic devices and software, used in the diagnosis of respiratory disorders, in Primary Care, Secondary Care and Occupational Health.







MK18 1SW

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sally Parr


Apprenticeship standard

Healthcare engineering specialist technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

To apply please copy and paste link into your browser or click on the link and fill out an application form.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2024