Customer Service Administrator - Apprenticeship MR THORNTON &NUALA THORNTON CFS INTERNATIONAL FORMATION

You will be delivering reliable administrative support and customer service, Processing UK and Offshore company formations and bank account applications etc

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Closing date: 05 May 2024

Apprenticeship summary

  • Annual wage

    Competitive

    This pay rate is above National Minimum Wage

    Up to 12k dependant on experience.

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    06 May 2024

  • Date posted

    04 Apr 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000241949

  • Positions

    1 available

What you will do in your working day

  • Delivering reliable administrative support and customer service 
  • Processing UK and Offshore company formations and bank account applications
  • Checking and preparing of legal documents
  • Managing a busy email inbox with orders and enquiries from clients
  • Checking clients identification documents in line with money laundering regulations
  • Providing clients with regular updates on applications
  • Liaising with Government Authorities including Companies House and HMRC and offshore agents

The training you will be getting

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in English and maths (if required)
  • Blended on/off the job training and location to be confirmed

You will also study a range of topics including: knowing your customers, understanding your organisation, meeting regulations and legislation, systems and resources, your role and responsibility, customer experience, product and service knowledge, interpersonal skills and communication.

What to expect at the end of your apprenticeship

  • Full-time permanent position, bonus scheme

Requirements and prospects

Desired skills and personal qualities

Communication skills

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

Company Formation Agent

Employer

MR THORNTON &NUALA THORNTON CFS INTERNATIONAL FORMATION

Address

CFS Formations

43 Owston Road, Carcroft

DN6 8DA

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Training

Training provider

BEDFORD COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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