Freight Operations Apprentice LIGENTIA UK LIMITED
You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division. You will become skilled in receiving shipping orders and arranging / monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.
Closing date: 31 May 2024
Apprenticeship summary
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Annual wage
£15,000.00
25 days holiday (Not including bank hols) per year
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Working week
Monday - Friday 9.00am - 5.30pm
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
02 Sep 2024
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Date posted
26 Mar 2024
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000240545
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Positions
1 available
What you will do in your working day
- You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division
- You will become skilled in receiving shipping orders and arranging / monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met
- As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:
- Principles of International shipping (e.g. Incoterms)
- Key import and export procedures
- Networking by interacting with Global offices
- Customer service skills
- HM Custom’s procedures in relation to the importation of goods from outside of the EU
- Liaison with shipping lines / airlines and transport providers for cost and routing information
- Basic consignment profit and loss
- IT systems and how they support the operation
- Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight
- Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations
- Preparation of customs documentation for import and export consignments moving by air, road and ocean freight
- Review new job requests, identifying and allocating the required Shipping team resources
- Advising project coordinators of available flights / vessels, routes, freight rates and ancillary charges and recommend the best option
- Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met
- Liaising with project coordinators and other departments - transport, warehouse, packing, finance - to ensure the smooth running of jobs
- Develop relationship with allocated customers
- Ensures all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
- Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
- Liaise directly with overseas offices on shipment or airfreight planning and coordination
The training you will be getting
On the job training delivered by the employer. Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
What to expect at the end of your apprenticeship
- A permanent role for the successful person with the right attitude
- Future progression within the company
- A well-structured personal development plan
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
LIGENTIA UK LIMITED
Address
Unit C Parkway West
Cranford Lane
Heston
TW5 9QA
Training
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Kayleigh Byner
07732691597
Apprenticeship standard
International freight forwarding specialist
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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