Business Administration Apprenticeship - Security Monitoring Centres (SMC) CHUBB FIRE & SECURITY LIMITED

Our two-year Level 3 Business Admin Apprenticeship Programme is designed to build a great career in a professional field that offers tremendous long-term opportunities. We will provide you with comprehensive, structured training and work experience that will teach you everything you need to know about being a competent Business Admin professional.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024

Apprenticeship summary

  • Annual wage


    Starting Salary in Year 1 is £14,514.93 with an increase in Year 2 is £17,827.37

  • Working week

    Monday - Friday, 09:00 - 17:00, with 30 minutes lunch.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    26 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • As a Business Admin Apprentice you’ll work as part of the Sales Hub Administration Team. This position is an exciting entry point into this team and you can expect the role to provide as follows:

  • Receive training and exposure to a broad range of administrative tasks that will enable the smooth and effective running of the business unit.  

  • Work with the Sales Team, gradually building your knowledge, skills and behaviours that will allow you to coordinate all administrative tasks for the department. 

  • Provide efficient and effective sales administrative support to the team

  • Provide administration support to the field sales team in their work to achieve external revenue growth.

  • Actively generate leads and opportunities by engaging in telephone and web campaigns interacting with both new prospects and existing accounts.  

  • Support marketing activities & improvement projects across the SMC group 

  • Be provided with and receive training on a wide range of processes and procedures, as well as software and systems.

  • Develop your skills in gathering information to support the Sales Team, coordinating, answering incoming phone calls, and dealing with general enquiries.  

The training you will be getting

  • The training will consist of external classroom training, as well as on-the-job training shadowing experienced team members.

  • By the end of your training programme, you’ll know how to confidently manage a database, process invoices, deal with telephone enquiries, and use an ERP system to maintain accurate records. 

  • Complete the programme and you will join our team as a fully qualified Administration team member. Here your training will continue, with close support from our early careers team.  

What to expect at the end of your apprenticeship

  • Complete the programme and you will join our Head Office team as a fully qualified Administration team member
  • Here your training will continue, with close support from our early careers team

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working


GCSE or equivalent Any (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees work from 250 branches in 20 countries to make the world a safer place. You will find our solutions covering over 1.3 million customer sites.




Crocus Street



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

We run a multi-stage assessment process designed to highlight your relevant skills, qualities and you don't need any prior experience.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024