Sales Processor Apprenticeship Marsh Finance

Join Marsh Finance and embark on a rewarding career path while earning an NVQ in Business Studies. Where you will be responsible for ensuring that all finance documentation is prepared and issued to the customer and motor dealer in an efficient and effective manner, in line with company processes and timelines.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Apr 2024

Apprenticeship summary

  • Annual wage

    £12,480.00 to £22,308.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday, 9.00am - 5.00pm or 10am to 6pm (Weekend working on a rotational basis, Saturday 9.00am - 5.00pm)

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    06 May 2024

  • Date posted

    26 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Main Duties:

  • To proactively work to the D2C Sales team processes and procedures in order to complete finance documentation correctly and compliantly
  • To prepare and issue all finance documentation for the customer and the motor dealer that is required for finance pay-out including the request for proofs
  • Carry out due diligence checks of the introducing Dealer and if appropriate the dealer set up
  • Maintaining the Dealer Database
  • To undertake quality checks on the vehicle to ensure it is in a position for us to move forward with the finance, in line with company standards
  • Complete Customer Validation calls to confirm customer identification, detect and escalate fraudulent attempts, to identify and manage vulnerable customers, and ensure the customer fully understands the finance terms
  • To accurately record documentation issued, received and still outstanding in order to monitor and deliver an efficient pay-out process
  • To regularly chase documentation to ensure it is received correctly and in a timely manner
  • Undertake outbound calls to customers and dealers to keep everyone informed of progress, manage expectations, and chase the return of appropriate documentation
  • Respond promptly to emails and inbound calls from customers and dealers in line with company standards
  • Check that all completed documentation meets our criteria and once all correct pay-out documentation is received and actions completed, proactively package and send to the Operations team for action
  • Where documentation received triggers a referral, to liaise with the Operational Underwriting team and ensure all requirements are met
  • Follow up with the Operations team to confirm pay-out timescales and completion
  • To keep Sales Executives up to date with deal pay-out and conversion
  • To update internal systems with accurate notes each time tasks and activities have been completed

Company Benefits:

  • Competitive Salaries: Your hard work deserves an attractive salary that complements your experience
  • Recognition and Awards: They like to celebrate their highflyers and their dedication with their long-service, employee of the month, life event recognition, and quarterly awards
  • Work-life Balance: They understand that life isn't just about work.
  • That's why they offer flexible remote working options and a generous 25-day holiday package, plus bank holidays. And guess what? This only increases with your length of service
  • Health and Wellness: They truly care about your well-being
  • Their Employee Assistance Programme and wellness plans ensure you're supported in all aspects of your life
  • Employee Events: They believe in having fun together. You'll be invited to regular events where you can mingle, unwind and create memorable experiences with their friendly and approachable team
  • Other Benefits: They offer a fantastic pension scheme, free parking, and of course, their beautiful, modern office space in Rochdale Centre is a pleasure to work in

The training you will be getting

  • Business Administrator Level 3 Apprenticeship Standard
  • Training location to be confirmed

What to expect at the end of your apprenticeship

  • To be discussed during interview

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working


GCSE or equivalent English (Grade C or above (or 4+)) Essential
GCSE or equivalent Math (Grade C or above (or 4+)) Essential
A Level or equivalent 3 x A Levels (Grade Grade A*-C) Desired

Things to consider

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About the employer

We offer a fully supportive experience with on the job training & on-going development to help equip you with the skills and attributes required for a career in Underwriting an Payout Administration. This apprenticeship scheme is perfect for individuals with a desire for a career within Finance as we’ll provide you with industry knowledge required to operate within an FCA regulated sector. We’ve created a positive working environment, with modern open offices, free car parking and the potential to work from home, we’re confident you’ll enjoy starting your career journey with us.


Marsh Finance





OL16 5RS

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Lina Semcenko

0770 131 1602

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Apr 2024