The role will consist of a wide and varied range of tasks primarily revolving around the admin/reporting side of the business. Good communication and organisational skills will be required as liaising with the Directors and sales staff will form part of the daily role.

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Closing date: 29 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Thursday 9am – 5pm Fridays – 9am – 2pm No weekends or bank holidays

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    13 May 2024

  • Date posted

    21 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The job role will include a close working relationship with colleagues and the UK Energy Suppliers. You will need to show strong communication skills (both written and verbal) and adopt a positive approach to developing your skills. You’ll also be expected to show initiative, be able to manage tasks and your own time, and be able to problem-solve.

The apprenticeship will provide you with a great opportunity to learn and will give you valuable experience across a number of areas:

  • Answer questions from inside and outside of the organisation, via telephone or email
  • Produce documents such as reports, letters and invoices
  • Manage IT systems such as databases, record information and produce data
  • Maintain records and files and store confidential information appropriately
  • Oversee social media platforms and respond to queries

The training you will be getting

  • Level 3 Business Administration standard
  • Functional Skills in English and maths if required

This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.

What to expect at the end of your apprenticeship

This role leads naturally into other fields such as HR, accountants
assistant and team leader or supervisor.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working


GCSE or equivalent English (Grade A* - C/Grade 4 - 9) Desired
GCSE or equivalent Maths (Grade A* - C/Grade 4 - 9) Desired

About the employer

Established in 2016, Cardinal Energy are an energy consultant who aims to assist businesses of all types and sizes with their utility requirements. Fundamentally we assist with contract negotiations, but we also offer assistance with usage reduction projects and ongoing account management.







NE11 0NJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Manpreet Kaur

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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