Business Admin and Reception Apprentice Stoke Aldermoor Surgery

FANTASTIC OPPORTUNITY! Stoke Aldermoor requires a Business Admin and Reception apprentice to assist the office department at their friendly doctor's surgery. You’ll become an important part of the team, helping between reception and the office department. To start your career, APPLY NOW!

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Closing date: 21 May 2024

Apprenticeship summary

  • Annual wage


    £7.50 per hour Approximately £14,600 per annum

  • Working week

    Monday– Friday It is mixture of shifts, morning shift 8-3pm and afternoon shifts 12-6.30pm When working morning shifts, start time is 8am finish time can be flexible When working afternoon shifts, finish time is 6.30pm start time can be flexible

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    25 May 2024

  • Date posted

    21 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The apprentice will assist in the smooth running of the office department and reception.


Duties and responsibilities will include;

  • Greeting and logging arrival of patients onto the clinical system
  • Managing and booking appointments for patients over the telephone
  • Reception duties
  • Data entry and general admin (back office)
  • Handle surgery emails, requests for medication.
  • Recall letters to patients to attend reviews with the GP/Practice Nurse.
  • Registration of new patients.

Full training will be given in order to complete the above duties to the best of your ability.

Stoke Aldermoor has had successful apprentices in the past and they offer plenty of support and guidance.

The training you will be getting

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal tutor to guide you through your training
  • You will attend 1:1 sessions with your tutor every 2/3 weeks
  • End Point Assessment (online)
  • Occasional group classes with other learners
  • Functional Skills Level 2 in maths & English if required
  • Business Administrator Certificate from IFATE and City & Guilds

What to expect at the end of your apprenticeship

If the apprentice proves to be successful with their duties, the role may be expanded once the apprenticeship is over.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Friendly, Confident, Eager to Learn, Caring


GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired

About the employer

Stoke Aldermoor is a friendly, local doctors surgery. They serve the local community with medical assistance.


Stoke Aldermoor Surgery






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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Amy Gould

02380 004 210

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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