Business Apprenticeship UJJI LTD

As a Business Apprentice, you will play a pivotal role in supporting training content for our clients while providing exceptional support in various aspects of business and customer interactions. This apprenticeship will cultivate your skills in client engagement, training development, and leveraging technology to enhance business processes.

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Closing date: 15 May 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

    n/a

  • Working week

    Monday - Friday: 9:00am to 5:00pm. This is a hybrid working structure with three days in the office and two days remote.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    30 May 2024

  • Date posted

    12 Mar 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000237032

  • Positions

    1 available

What you will do in your working day

Key Responsibilities:

Training Content Development:

·       Develop training modules, manuals, and multimedia content to support client learning and onboarding processes

·       Adapt training content based on client feedback and evolving business requirements

Customer Support:

·       Serve as a point of contact for clients, addressing inquiries troubleshooting issues, and providing timely and effective solutions

·       Collaborate with cross-functional teams to resolve complex customer challenges

Tech-Savvy Approach:

·       Demonstrate a keen interest in technology trends and advancements

·       Independently explore and integrate new technologies, including AI and other innovative tools, to enhance business operations and customer support

Administrative Support:

·       Provide administrative assistance to the team, including scheduling meetings, managing calendars, and preparing documentation for presentations

The training you will be getting

  • Level 3 Business Administration Apprenticeship Standard
  • Level 3 Business Administration Apprenticeship Qualification
  • The apprenticeship will typically take between 12 and 18 months to complete
  • Training location to be confirmed

What to expect at the end of your apprenticeship

Business Administration:

  • The administration role may be a gateway to further career opportunities, such as management or senior support roles

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent English and Maths (Grade 4) Essential

Things to consider

This is a hybrid working structure with three days in the office and two days remote.

About the employer

UJJI is the one and only ‘Learning as a Service’ platform. By mirroring the success of Duolingo in language learning, UJJI now applies gamification and behavioural sciences to professional upskilling, so people can develop themselves on the go on the specifics of your business. By leveraging AI,UJJI builds bespoke training experiences to upskill your teams in minutes. Off the back of internal knowledge spread across documents, UJJI transforms knowledge into interactive, training experiences

Employer

UJJI LTD

Address

9 PARKLANDS

BESSELSLEIGH

ABINGDON

OX13 5PN

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Training

Training provider

ACTIVATE LEARNING

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Papiha

whitehousep@activatelearning.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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