Customer service apprenticeship
FURROWS LIMITED
Harlescott Lane Shrewsbury, SY1 3EQ
Closes in 9 days (Monday 5 August at 11:59pm)
Posted on 12 March 2024
Contents
Summary
Customer Service is a unique sector that gives Apprentices knowledge, valuable in almost every career path, growing your confidence when communicating with others and gaining a wealth of experience of working under pressure. On completion, you will be a confident and self-assured worker, able to effectively handle a wide variety of situations.
- Annual wage
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£11,440 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Customer service specialist (level 3)
- Hours
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Monday to Friday, 8.30am to 5.00pm.
40 hours a week
- Possible start date
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Monday 2 September
- Duration
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1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
You will gain the skills, knowledge and behaviours to achieve the Level 3 Cutomer Service Specialist Apprenticeship:
- Level 3 Customer Service Specialist qualification/ Institute for Apprenticeships and Technical Education
- Functional skills in maths and English if required
- This is delivered as a one day a week day release on the London Rd Campus
Where you’ll work
The Shrewsbury Garage Benbow Business Park
Harlescott Lane Shrewsbury
SY1 3EQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SHREWSBURY COLLEGES GROUP
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths and English (grade C / 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Analytical skills
- Team working
- Non judgemental
About this company
As a family started business, Furrows has grown over the years, keeping a large stock of the latest new vehicles at in their Dealerships and keeping a large selection of quality used cars and light commercial of all makes. At competitive prices with a commitment to give the customer the very best in service, this is a lovely team and fantastic employer. Even if you have not bought a vehicle from Furrows, they can look after all your motoring needs with service, accident repair, parts and tyre departments all backed with Furrows award-winning customer service covering Shropshire and the surrounding area at Shrewsbury, Telford and Oswestry.
After this apprenticeship
- On completion of this apprenticeship, we would hope to employee you as a full time customer advisor
Ask a question
The contact for this apprenticeship is:
SHREWSBURY COLLEGES GROUP
Jules Rhodes
julesr@shrewsbury.ac.uk
01743342460
The reference code for this apprenticeship is VAC1000236921.
Apply now
Closes in 9 days (Monday 5 August at 11:59pm)
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