Business Administrator Apprentice FMDM FOUNDATION CIO

FANTASTIC POSITION! FMDM are seeking an enthusiastic and helpful Business Administration apprentice to assist with all elements of office / reception tasks. Becoming a key part of the team, this is a great opportunity to learn all aspects of the administration of business functions. APPLY NOW!

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Closing date: 28 May 2024

Apprenticeship summary

  • Annual wage


    National Living Wage (aged 18 to 20) £8.60 per hour, 35 hours per week approximately £15,650 per annum

  • Working week

    Monday-Friday, 9am-5pm 35 hours (not including 1 hour unpaid lunch) Lunch provided

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    01 Jun 2024

  • Date posted

    14 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The Business Administration Apprentice works with the Congregational Administration and Communication Team reporting to the Senior Executive Assistant (Organisational).

This role combines work-based experience alongside learning towards an NVQ Level 3 in Business Administration. Working as part of the Central Administrative Hub, which serves the FMDM Congregation worldwide, FMDM CIO, FMDM Foundation CIO and Franciscan Centre Ladywell CIO, you will provide high-quality, effective administrative and reception duties.

Duties will include, but not limited to:

  • To work closely and collaboratively with other members of the Congregational Administration and Communication Team to ensure the administrative hub of the Congregation runs smoothly and in accordance with the ethos of the Congregation
  • To respond to emails and forward them accordingly
  • To support the central administrative hub in answering and directing phone calls, greeting guests and Sisters, answering the door and maintaining the reception area
  • To organise and distribute incoming and outgoing post
  • To support in the preparation and distribution of seasonal correspondence on behalf of the Congregation i.e., newsletters and social media
  • To provide general administration to the CIOs to include
  • filing and record keeping
  • printing (e.g. booklets)
  • copying and scanning
  • data entry and overflow from the Senior Executive Assistants
  • To support in the monitoring, ordering, installation and maintenance of stationery supplies
  • To provide administrative support to the FMDM Archive including filing and inputting digital records as directed by the Congregational Archivist
  • To support the administrative needs of the Sisters including being a presence to deal with simple IT enquiries and issues

General Requirements

  • All Mission Partners are expected to be flexible in their duties and carry out any other duties commensurate with the level of the job role and within the general scope of the job, as requested.
  • Duties and responsibilities must be carried out in accordance with relevant policies and procedures, with legislation and any code of professional ethics of any relevant professional body.
  • Mission Partners are expected to maintain a high standard of customer care in the context of the FMDM values, to uphold health and safety standards and to participate in personal learning and development necessary to the post.
  • To work within the FMDM competency framework and to adhere to the Positive Work Environment Policy.

Full training will be given in order to complete the above duties to the best of your ability. FMDM and Boom Training will provide ongoing support and guidance to help you with your apprenticeship studies.

You’ll be line-managed by someone who has completed this apprenticeship too, which is helpful!

The training you will be getting

Level 3 Business Administrator Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal tutor to guide you through your training
  • You will attend 1:1 sessions with your tutor every 2/3 weeks
  • End Point Assessment (online)
  • Occasional group classes with other learners
  • Functional Skills Level 2 in Maths & English if required
  • Business Administrator Certificate from IFATE and City & Guilds

What to expect at the end of your apprenticeship

If the apprentice proves to be successful with their duties, the role may be expanded beyond the apprenticeship but this would be dependent on the needs of the Charity at that time.

Our hope is to help the apprentice establish a career here at FMDM!

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Respectful, Eager to learn, Reliable


GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired

About the employer

The Franciscan Missionaries of the Divine Motherhood (FMDM) are an International Religious Congregation of Catholic women who seek to proclaim with their lives, the joy and freedom of the Gospel in the spirit of Francis and Clare of Assisi. LadywellThe Franciscan Centre is situated on the grounds of Ladywell Convent, home to two communities of sisters of the Franciscan Missionaries of the Divine Motherhood (FMDM) as well as the Congregational Leadership and Administration Centre. La Verna CommunityIs our care facility where our sisters in need of some level of assistance are cared for by a Nurse Manager and team. Our La Verna community is a well spring of prayer and contemplation within Ladywell. St Clare’s Community offer a prayerful and welcoming community presence to all who visit Ladywell.







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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Amy Gould

02380 004210

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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