Facilities Management Supervisor Apprentice AMEY SERVICES LIMITED

We embrace difference and believe everyone deserves the chance to fulfil their potential. Develop, get training, earn a salary, and make an impact whilst doing work that matters. Join us on one of our early career’s programmes, and you can be part of the teams working on complex projects that are making a difference.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 May 2024

Apprenticeship summary

  • Annual wage


    Salary subject to April pay review increment.

  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    28 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

At Amey, we’re supporting our justice client, His Majesty’s Prison and Probation Service (HMPPS) by providing them with safe, clean and efficient prisons.  

By using our facilities management expertise, we help keep 60 secure premises across England and Wales running smoothly. 

Facilities Management Supervisor plays an important part in ensuring the planned and reactive maintenance work within the prisons is carried out in a safe, compliant and timely manner. 

You will be responsible for: 

  • Assist in and supervise the delivery of a range of facilities services to the prison in line with contractual commitments. Compliance focused
  • Help to maintain standards as set out in the Service Level Agreement
  • Communicate problems and concerns promptly through line management ensuring quick resolution
  • Ensure the health, safety and security of staff, contractors, premises, and equipment by encouraging and monitoring best practices at all times
  • Check and sign timesheets in accordance with procedures.
  • Ensure all requirements are met through liaising with HMPS management to receive and manage expectations
  • This role will also support both local and business zero carbon programmes, working towards zero carbon in a strategic and lean manner as and where it is appropriate
  • Responsible for ensuring H&S standards are achieved across the contract

The training you will be getting

  • Your training will be provided by both your Employer and Grey Seal Academy
  • All training is delivered face to face at the workplace either on site or videoconferencing, this includes one training session and one coaching session per month
  • You will have access to an online portfolio and virtual learning environment to assist your training and assessment during your programme

During the Apprenticeship you will learn the following topics:

  • Facilities Management within the context of the employing organization (hard FM, soft FM, total or integrated FM)
  • Management of health and safety in accordance with employing organisation and client/customer requirements for the FM service they are supervising
  • Developing relationships in the workplace with colleagues from own employing organisation and with employees of the customer/client to achieve service targets
  • Develop and implement risk assessment plans in accordance with the requirements for the FM service they are supervising
  • Organise and delegate day-to-day activities of staff to ensure that the facilities management service meets contractual requirements and service targets
  • Monitor the costs of the facilities management service to ensure the budget is not exceeded
  • Procure supplies for the FM service and maintain relationships with suppliers
  • Resolve customer service queries and issues in accordance with contractual requirements; monitor customer service issues in order to prevent re-occurrence
  • Solve day-to-day problems to ensure the FM service meets its service targets and contractual requirements
  • Manage the day-to-day performance of staff and contribute to their development
  • Ensure that resources (materials and equipment) are used efficiently by ensuring correct use in accordance with manufacturer’s instructions.
  • Take responsibility for own development of skills and knowledge

At the end of the apprenticeship, you will gain: 

  • Facilities Management Supervisor level 3
  • Level 2 maths and English (if not held on entry) completed prior to completion of apprenticeship

What to expect at the end of your apprenticeship

There is a potential of a permanent role upon completion.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade 3 and above) Essential

Things to consider

A driving licence would be desirable. Available to join the programme in September 2024 You must be 18 years of age or older. High level of motivation and initiative; self-starter

About the employer

Who is Amey? We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients’ assets throughout their lifetime. Our leading data and analytics capability enable us to create transformative solutions that strengthen resilience and drive sustainable improvements. We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.




HMP New Hall

New Hall Way



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Facilities management supervisor

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 May 2024