An excellent opportunity to join the team at Compton Care helping to manage the day to day running of a store including but not limited to: processing donations and new goods, replenishment of the sales floor, providing excellent customer service, processing sales at the till, maintaining a clean and tidy store and supporting the management team.

Sign in to apply

Closing date: 29 Feb 2024

Apprenticeship summary

  • Annual wage

    £10,296.00

    On the first of April National Minimum wage for apprentices rises to £6.40ph

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Varied shift pattern tbc Monday - Saturday

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    01 Mar 2024

  • Date posted

    06 Feb 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000228347

  • Positions

    1 available

What you will do in your working day

• To support day to day operations throughout the store
• To be the first point of contact for the public - delivering excellent customer service.
• To support Store Management Team to ensure H&S compliance throughout the store.
• Ensure H&S is adhered to in the store including but not limited to manual handling, expectational hygiene standards and catering services support (full training will be provided)
• To support GDPR compliance throughout the store with robust records and admin processes
• Develop understanding and support the store management team in the generation of stock including furniture and homewares.
• Develop understanding and support the store management team with stock with furniture bookings for customer, collections, and rotation.
• Develop understanding and support the store management team with new Gift Aid sign ups and existing Gift Aiders
• Working with the wider Ecoms team to support sales through various selling platforms, stock processing, order fulfilment and merchandising of product.
• Supporting the in-store catering service to include by not limited to taking food order, serving customer, cleaning tables cleaning food preparation areas and supporting food preparation (full training will be given)

Work alongside volunteers providing support through buddying and coaching to help them to achieve Compton Care core values and behaviors.
• Support in the rotation of stock to other retail stores.
Retail Cost Control
• To support Store Management team to manage the day to day running of the store Including but not limited to: Processing donations and new goods, replenishment of the sales floor, providing excellent customer service, processing sales at the till, maintaining a clean and tidy store and supporting the Management team.
• Work alongside the store management team to understand how to ensure effective internal and external providers are cost effective and compliant as per Compton requirements.
• Support the store management team to reduce stock loss.
• Support the store management team with stocktakes as an when required.
Customer service
• Be an ambassador for Compton Care by providing excellent customer service at all times.
• To support Store Management team to manage and update the in-store promotions and incentives to drive income and retail excellence.
• To deal with customer enquiries and question professionally and adequately.
• To support the in-store catering team with day to day running of the café where required (full training given)
• Ensuring the store is fully stocked, with the right product and that stock is correctly labelled.

The training you will be getting

You will be allocated a skills coach who will work with you to achieve Level 2 Retailer Standard delivered in your workplace.

Maths and English functional skills may also be delivered if required.

What to expect at the end of your apprenticeship

  • Permanent employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Logical, Team working, Creative

Qualifications

GCSE or equivalent Maths and English (Grade 4) Desired

About the employer

At Compton Care we provide specialist palliative and bereavement support for the people in our communities living with life limiting conditions.

Employer

Compton Care

Address

Unit 18-20

Churchill Shopping Centre

Dudley

DY2 7BJ

You must have JavaScript enabled to view a map of the location


Training

Training provider

JUNIPER TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Neil Shakespeare

neil.shakespeare@junipertraining.co.uk

07923219046

Apprenticeship standard

Retailer

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.