Client Support Administrator Apprentice NATIONAL LOCUMS LTD

Your journey toward your career goals starts with the position of Client Team Support. Here you will begin to learn the key processes that are involved in making sure Clients, Candidates, and Consultants have a premiere level experience with the client team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Mar 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday 8.45-5:30 pm with a 1-hour lunch

    Total hours per week: 37.25

  • Expected duration

    18 Months

  • Possible start date

    11 Mar 2024

  • Date posted

    02 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

What do we expect from you?

We are looking for someone who can demonstrate strong organisational and time management skills. Attention to detail and the ability to pick up web-based systems is just as important.

We offer the sort of career and environment that inspires our people to come to work in the morning with a smile on their face. And while they earn some of the best remuneration packages in the industry, they will tell you that there’s more to The Cook Recruitment Group than that.

If you have a 'can do’ attitude and work ethic and would like to join a company that values its people and offers a progressive and enjoyable career, then apply online.

In return, Cook Recruitment Group believes our people should enjoy their careers with us and we offer a fun environment to work in, with a lively programme of staff activities and a great corporate responsibility programme.

What you'll be doing at National Locums: 

  • You will need to develop first class attention to detail
  • Maintain focus in a busy environment
  • Manage priorities
  • Learn and apply the learning
  • Take feedback and act upon it

This role is the first step toward a Client Management role.

  • Key tasks include but are not exclusive to:
  • Completion of checklists
  • Sourcing and booking accommodation
  • Sourcing and booking travel and transport
  • Compile compliance packs ready for approval
  • Gather and arrange all documents relating to bookings
  • Sending out Hospital requirements to consultants
  • Figures and tracking for individual clients
  • Chasing timesheets
  • Covering the Client Team when required
  • Support department management in ad hoc projects

Our culture?

We believe our people should enjoy their career with Cook Recruitment Group, and so we have a lively programme of staff activities, including quarterly social events, and a great corporate responsibility programme. There are numerous benefits when working at Cook Recruitment Group, including:

  • Onsite pub with TV, pool table, arcade machine and breakfast/lunch area.
  • Onsite Gym, Table Tennis, Pool Table, Dart Board, PS5 and Arcade Machine.
  • Corporate gym membership.
  • The Elite Club – Yearly trips for top performers, all expenses paid.
  • Dress down Fridays with 5 pm finish.
  • Free breakfast Fridays and 4 pm drinks round.
  • Incentives include an employee of the month award.
  • Quarterly nights out.
  • Christmas & Summer party.
  • Free parking.
  • Electric Car Scheme.
  • Healthcare cash plan.
  • Pension scheme.

Please note: 

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.  The start date may be discussed after the candidate is offered a position. 

The training you will be getting

  • The successful candidate will be trained on all functional aspects of the role including I.T. Systems, Processes and Procedures.
  • Business Administrator Level 3.
  • Training with Milton Keynes College.
  • Ongoing training, support and development with the employer.

What to expect at the end of your apprenticeship

You may be offered a permanent position at National Locums after completing the Apprenticeship, and have the opportunity to advance to Office Manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail


GCSE or equivalent English and Maths (Grade 4-9) Essential

About the employer

The Cook Recruitment Group operates three divisions (National Locums, Locum People & Medi Team), all servicing the medical staffing sector but with different roles and personalities. Between them, they service more than 200 hospitals across the UK. But what is common across those three divisions is their adherence to Cook family values of support, care, and opportunity. It’s been a key factor in helping the business become one of the recruitment industry’s most exciting and dynamic enterprises.




7 Clarendon Drive, Wymbush

Milton Keynes


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Mar 2024