Customer Service Administrator Apprentice LANDOR (UK) LTD

We are seeking an enthusiastic and dedicated individual to join our team. This position presents a unique opportunity to grow and eventually lead our sales administration and customer service operations. A proactive and focused approach is essential.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Mar 2024

Apprenticeship summary

  • Annual wage

    £11,700.00

    Salary is £11,700 each year but there is a potential rise after 6 months subject to performance contribution.

  • Working week

    Monday to Friday 9.00am - 5.30pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    18 Mar 2024

  • Date posted

    30 Jan 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000226533

  • Positions

    1 available

What you will do in your working day

  • Order Entry + Customer Service
  • Follow up and support enquiries
  • Price control and management
  • CRM input and customer/accounting system management
  • Invoice processing
  • Supplier & stock Management
  • Customer complaints & Follow up
  • Some technical testing and customer follow up
  • Support and assist customer service team
  • Sales prospecting/lead management/support
  • Some accounting support as needed
  • Other duties tba as and when needed to support the business

The training you will be getting

Customer Service Practitioner Level 2 Apprenticeship Standard

College attendance is required one day a month

What to expect at the end of your apprenticeship

Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

Our company prides itself on delivering top-quality products. Our ambition is to become a key interface with customers and suppliers. We need someone who is keen to develop customer relationships, work towards supporting sales and business, develop within the company and learn basic technical information. Good Phone manner, interest in what we do and what our customers do is essential. We have a lot to teach you and you have quite a lot to learn so we will guide you through your journey with us. This role will develop into strategic, analytic, application and technical support and thinking.

About the employer

We are a privately owned distribution and support company of a dynamic, revolutionary and relatively unique specialist inkjet printing adhesive fabric wall and surface covering. We distribute/develop protective coatings for the printed image. We supply, develop and support a range of specialist materials for added value, sustainable and eco-friendly applications. Our products are produced by our customers to the advertising, display and creative industries. We are exclusive distributor for UK, Europe and South Africa.

Employer

LANDOR (UK) LTD

Address

Vale House

Vale Street

Bolton

BL2 6QF

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Training

Training provider

BURY COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Mar 2024