As a business administrator, you'll work within a wider team to provide both clerical and administrative support to a specific area of a business. As well as being responsible for daily administration tasks, you may also take on office management – answering phone calls and managing enquiries
Closing date: 29 Feb 2024
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 40
Possible start date
18 Mar 2024
24 Jan 2024
Level 3 (A level)
What you will do in your working day
As a customer service administrator, your job is to make sure customer interactions with the organisation are positive and leave them satisfied.
- Take customer phone calls,
- Respond to their inquiries and complaints, and
- Assist them with completing their order, all while remaining polite and professional.
- Updating our internal systems and also the customers preferred portals
The training you will be getting
Portfolio of knowledge, skills and behaviours undertaken in the workplace. You will be undertaking the Business Administrator (Level 3) apprenticeship standard through T3 Training and Development.
What to expect at the end of your apprenticeship
Potential for the right candidate to progress onto key accounts co-ordinator.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Mathematics & English (Grade Grade 4 or above) Essential
Things to consider
About the employer
T3 TRAINING & DEVELOPMENT LTD
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Level 3 (A level)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.