Apprentice Team Leader (35824) R-KIX LTD

This role offers an exciting opportunity to learn and grow within a vibrant bar environment while developing leadership skills. The apprentice will assist in managing the bar team, ensuring exceptional customer service, and supporting operations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 5.00pm - 11.00pm

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    13 May 2024

  • Date posted

    12 Jan 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000222855

  • Positions

    1 available

What you will do in your working day

Responsibilities:

  • Support the Bar Manager in overseeing day-to-day operations and team performance
  • Assist in training and mentoring bar staff on drink preparation, service standards, and customer interaction
  • Help maintain high standards of cleanliness, organisation, and stock management in the bar area
  • Ensure adherence to health and safety regulations and responsible service of alcohol
  • Lead by example in providing excellent customer service and resolving any customer issues or concerns
  • Collaborate with the team to create a positive and energetic atmosphere for patrons

How you will be supported:

Full training and support will be provided by our well experienced staff and assessment staff at The Growth Company.

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for any training you need to complete
  • What the next steps will be

How you could get here.

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get here and how long it would take.

The training you will be getting

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 customer service specialist qualification.

What to expect at the end of your apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Strong interpersonal skills, Willing to learn, Able to lead, Passion for hospitality, Keen interest in bartending, Driven, Confident, Outgoing

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

R-KIX is a current and exciting up and coming sporting business driven to make athletes better and create opportunity in sport. Working from the R-KIX performance centre in Rochdale, the business has football pitches, cricket batting lanes, sports bar, physio room and a gym to provide all the tools for young athletes to reach their potential. Successful applicants will get access to all facilities and work in a thriving environment of people who want to achieve and help others achieve. As the business continues to grow around the UK and overseas we have sessions in USA, Ireland and looking to expand to other corners of the globe.

Employer

R-KIX LTD

Address

R-KIX Performance Centre

Smith Street

Rochdale

OL16 1YH

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Training

Training provider

THE GROWTH COMPANY LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024