Apprentice Business Administration /Lettings Negotiator EVENMORE PROPERTIES LTD

We are looking to recruit an Apprentice Business Administrator to join our team. Duties will include administrative tasks, arranging and conducting viewings, liaise with tenants, landlords and applicants, plus more.

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Closing date: 18 Mar 2024

Apprenticeship summary

  • Annual wage

    £13,650.00

    £7.50

  • Working week

    Monday - Friday, 9.30am to 5.00pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    28 Mar 2024

  • Date posted

    08 Jan 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000220928

  • Positions

    1 available

What you will do in your working day

  • Handling enquiries. This involves face-to-face, telephone and email
  • Entering applicant details onto the property database
  • Matching applicants with properties
  • Arranging sales and rental viewings
  • Preparing marketing materials for the office and to take to viewings
  • Conducting property viewings and attending any out of hours viewings when required
  • Sourcing feedback from applicants after viewings and providing feedback to clients
  • Processing property applications - sending out pre-tenancy agreements either via email or completing with the applicant in the office; taking payments over the phone; overseeing the applicant referencing process
  • Ensuring that applicants and clients are kept up to date throughout the application process
  • Monitoring and replying to emails
  • Preparing tenancy agreements and all associated paperwork
  • Accurately setting up tenant information on the property database
  • Producing property inventories
  • Check ins and check outs of properties
  • Respond promptly to all emails from applicants, tenants and landlords
  • Liaise with software support to resolve IT / technical issues
  • Produce high quality property marketing materials using photographs and text descriptions for web advertising
  • Produce sales and letting contracts and letting contract renewals for prospective and current vendors and landlords
  • Ensuring vendors and landlords are kept up to date with the progress of their property marketing e.g. application process
  • Regularly providing vendors and landlords with a review of their property performance on portals whilst being marketed
  • Target new business and keep a close eye on the local sales and rental markets, noticing any changes and recognising opportunities
  • Involvement in general office duties including the preparation and filing of office and client documentation and undertaking administration tasks for staff members when directed by management
  • Undertake training as and when directed by management. 
    Weekend and outside office hours working during busy periods as directed by management (end of June to mid July during student change over) 

The training you will be getting

  • Experience in customer service preferred but on the job training will be provided
  • Must be over the age of 18 (as this position will require you to show customers around properties alone)
  • Full, clean driving license with the ability to drive both manual and automatic transmission cars
  • GSCE grade C or above in both Maths and English 

What to expect at the end of your apprenticeship

  • A position within the company 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

•Experience in customer service preferred but on the job training will be provided. •Must be over the age of 18 (as this position will require you to show customers around properties alone). •Full, clean driving license with the ability to drive both manual and automatic transmission cars.

About the employer

In a crowded marketplace, it can often be difficult to distinguish between one agent and another. Here at Evenmore Properties, we like to think that being independent and family owned makes us a little bit different to the rest!

Employer

EVENMORE PROPERTIES LTD

Address

1 NEWCASTLE ROAD

CROSSGATE MOOR

DURHAM

DH1 4AG

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Training

Training provider

WOODSPEEN TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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