Ford Vehicle Parts Advisor Apprenticeship - Thurrock FORD RETAIL LIMITED

A Ford Vehicle parts Advisor Apprentice is required. An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage

    £11,000.00

  • Working week

    Monday - Friday, 9.00am – 5.00pm. Occasional Saturday's exact shifts TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 May 2024

  • Date posted

    12 Dec 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000218073

  • Positions

    1 available

What you will do in your working day

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

The training you will be getting

  • Customer service practitioner Level 2 (GCSE)
  • Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

What to expect at the end of your apprenticeship

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority
  • By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

No skills required

Qualifications

GCSE or equivalent Maths & English (Grade 4/C) Essential

About the employer

Established in 1919 in Oxfordshire, Hartwell Automotive Group Ltd is a leading automotive group representing Ford car and commercial vehicles. With eleven locations based across the UK, we’re delighted to assist customers with their motoring needs, and have built a reputation for providing exceptional customer service and the highest quality vehicles. It’s this reputation, and the loyalty of our valued customers, that has seen us reach our centenary in 2019. In addition to the wide variety of new cars that we offer, we have a comprehensive stock of used vehicles for sale across our network. These include models from a range of franchises, and which can suit a variety of needs. Whether you’re looking for your very first car at an affordable price, or need to upgrade your existing vehicle to accommodate your growing family, we can help.

Employer

FORD RETAIL LIMITED

Address

Unit B

RM20 3FN

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Jose Faria

Jose.faria@skillnet.org.uk

01923216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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