School Administration Apprentice Hartsdown Academy

To provide general clerical or administrative support to the school under the direction or instruction of senior staff, whilst completing your level 3 business administrator qualification at Hartsdown Academy. You will be answering telephone calls, taking messages, greeting visitors, plus much, much more.

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Closing date: 15 Jan 2024

Apprenticeship summary

  • Annual wage


    NMW for an apprentice - (37 hours per week, term time only).

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.30am - 5pm 37 hours per week (Term time only)

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    17 Jan 2024

  • Date posted

    21 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answering the telephone, transferring calls to appropriate staff or taking messages
  • Reception duties, including greeting visitors, ensuring they sign in, informing the relevant
    member of staff of their arrival and escorting visitors around the school when needed
  • Distribution of messages/incoming items to staff/students around school
  • Collecting students from lesson when required
  • Ensuring the reception area is kept clean, tidy and welcoming for visitors
  • Distributing incoming post
  • Typing correspondence
  • Filing, photocopying, scanning, shredding
  • Booking of meeting rooms
  • Hospitality when required
  • Assisting the Office Manager with the organisation of Academy events e.g., annual prom, leavers event, vaccinations, school photos
  • Work with the student reception team to assist with attendance e.g., parent phone calls and maintaining student’s attendance records
  • Assist with the administration of the admissions process e.g., inputting admissions data onto the school database and assisting with the organisation and running of transition events
  • Work with the finance team to input invoices and assist with other finance related tasks
  • Work with staff to obtain information about school events to advertise or celebrate and put these on the school website and social media pages

The training you will be getting

Level 3 Business Administrator Apprenticeship Standard.

The training will be delivered online in the workplace, and you will not need to attend our college campus. This will be delivered monthly.

What to expect at the end of your apprenticeship

The possibility of securing a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

"Hartsdown is committed to ensuring that all children have an ‘education for an amazing life’. This means that we look to give our students incredible opportunities. As a school it is our vocation, moral obligation and delight to provide the best possible education for each student."


Hartsdown Academy


George V Avenue



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sasha Caplan

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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