Office Administrator Apprentice BISON ASSIST LIMITED

The successful candidate will provide administrative support to ensure efficient operation of office, assisting the Quality Manager and other teams with all administrative tasks. Answers phone calls, updates CRM contacts. Carries out administrative duties such as filing, scanning etc.

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Closing date: 19 Jan 2024

Apprenticeship summary

  • Annual wage

    £10,296.00 to £20,319.00

    Starting at £5.50 per hour (would potentially increase for the right candidate)

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Thursday 9am to 5pm, Friday 9am to 4pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    22 Jan 2024

  • Date posted

    20 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Checking and saving risk assessment reports
  • Liaising with customers over the phone and email
  • Keeping records up to date
  • Resolve all escalated queries and complaints
  • Update all customers on any progress on outstanding enquiries
  • Order stationery
  • Accurately update the relevant system with appropriate details
  • Ensure all processes are operated in a timely manner

The training you will be getting

Level 3 Business Administrator Apprenticeship.

This programme allows students to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on the job training. The role overview of a Business Administrator Apprentice would be supporting and engaging with different parts of the organisation and interact with internal or external customers.

Duration & start date:

This is a full-time 18-month apprenticeship (15 months for the practical period which includes the day release at college and 3 months for the end point assessment). Potential career progression opportunities are available upon completion

What to expect at the end of your apprenticeship

Potential full-time emplyoment or further education within the company for the right candidate. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade 9-4/A*-C) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C) Essential

About the employer

Bison Assist provide risk assessments for health and safety, legionella, fire, and disability access and online awareness courses to customers across a range of sectors throughout the UK.




Unit 8

West Court Offices Park Lane

Allerton Bywater

WF10 2FY

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Leeds City College Apprenticeship Team


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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