Business Administration Apprentice Level 3 Standard Willowpark Academy

Reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person. Maintaining the school diary ensuring staff are fully briefed on events in school. Booking meetings and arranging for external visitors and ensuring health and safety and safeguarding procedures are followed.

Sign in to apply

Closing date: 22 Dec 2023

Apprenticeship summary

  • Annual wage


    Salary is the full time equivalent and will be calculated on term time only plus a potential 10 days as directed by the Headteacher

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday between 9am - 5pm.

    Total hours per week: 36.75

  • Expected duration

    20 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    20 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

KEY TASKS – Administration & ICT:

  • To undertake word processing and other ICT related tasks including letters, reports, data entry and schedules
  • Collation of registers and the completion of various returns as required by the council and the Department for Education

KEY TASKS – Finance:

  • To undertake basic bookkeeping. Examples of tasks are; school fund, petty cash, school trips,photographs, postage, telephone calls, school meals and the accurate recording and balancing of such funds

KEY TASKS – Reception & Customer Service:

  • To undertake reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required
  • Welcome visitors to the school, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
  • Respond to routine enquires from staff, pupils and parents/carers
  • Make arrangements for external visitors, for example, the school nurse, photographers, linked schools and parents/carers

KEY TASKS – General Clerical:

  • To provide routine clerical support e.g. photocopying, filing, faxing, emailing, completing routine forms
  • Sorting and distributing of internal and external mail
  • To maintain manual and computerised filing systems, and ensure data can be efficiently retrieved when required

KEY TASKS – Welfare:

11. To undertake pupil welfare duties, looking after sick pupils, liaising with parents/staff in accordance with school procedures


  • To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues and to promote equal opportunities for all
  • To uphold and promote the values and the ethos of the school
  • To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
  • To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
  • To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school
  • To attend and participate in relevant meetings as appropriate
  • To undertake a lunchtime duty
  • To undertake any other additional duties commensurate with the grade of the post

The training you will be getting

  • Level 3 Business Administration
  • Off the job training will be provided by Oldham College 1 day a week

What to expect at the end of your apprenticeship

Full-time employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent 4 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

About the employer

At Willowpark Primary Academy we have some wonderful children, committed staff and a community that deserves the very best from their local primary academy. Our staff are a great team and are enthusiastic and determined to provide the absolute best education for the children in our care. There is a real team spirit at Willow park, in a nutshell, it’s a great place to work and learn.


Willowpark Academy


Willowpark Primary Academy

Vulcan Street


You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Deborah Wynn


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.