Apprentice Business Developer HOWDEN JOINERY LIMITED
You will maintain up to date product and industry knowledge, use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers and keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 2 Customer Service qualification.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Dec 2023
Apprenticeship summary
-
Annual wage
£15,000.00
Generous Pension Scheme Paid holiday entitlement Team incentives and outings Staff discount on Howdens products
-
Working week
8am-5pm / 7.30am -4.30pm / Days to be confirmed.
Total hours per week: 40.0
-
Expected duration
17 Months
-
Possible start date
14 Dec 2023
-
Date posted
17 Nov 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000212964
-
Positions
1 available
What you will do in your working day
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
The Role
- Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
- Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
- Maintain up to date product and industry knowledge
- Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
- Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
- Develop long term collaborative relationships with customers
- Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
- Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
The training you will be getting
- Customer Service Practitioner Level 2 apprentinceship standard
- End Point Assessment
- Work Based Training
- Functional Skills (if necessary)
What to expect at the end of your apprenticeship
- At Howdens, there are great opportunities to progress into one of many key depot roles including sales and management
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Mathematics (Grade 9-4 (A*-C)) Desired
Other Personal and professional development (Grade Desire) Essential
Things to consider
About the employer
Employer
HOWDEN JOINERY LIMITED
Address
Green Business Park, Units 12 & 13,
Estley
Broughton Astley
LE9 6TJ
Training
Training provider
INTEC BUSINESS COLLEGES LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Alex Weymouth
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Dec 2023