Vehicle Parts Advisor Apprenticeship - Guildford HARRIS COMMERCIAL REPAIRS LIMITED

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for heavy vehicles. The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems.

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Closing date: 30 Dec 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm. Occasional Saturdays to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    05 Jan 2024

  • Date posted

    17 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000212780

  • Positions

    1 available

What you will do in your working day

  • Safe storage of parts
  • Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
  • A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

The training you will be getting

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An apprentice’s training includes:

  • Visiting the DAF Parts academy
  • VRQ in the parts industry
  • Visited in House once every 28 days by the skills coach
  • Level 3 Customer Service Specialist standard

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.

By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.

Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Our workshop here at Barnes Shoreham is well-equipped to deal with all aspects of Truck maintenance. Our fully trained service staff provide a fast and efficient service at competitive rates, ensuring our customers' trucks stay on the road in between servicing. Using the latest diagnostic equipment, and drawing from a wealth of experience in commercial vehicles, we undertake service and repair work on all makes of trucks and trailers. We can carry out servicing, maintenance, MOTs, tachometer recalibrations, speed limiter recalibrations. We are happy to take on company service contracts. As a DAF Main Dealer we are ready to provide customers with service packages that suit their operations, including servicing contracts with a fixed monthly fee that cover all of your servicing and inspection needs. We understand the needs of transport-based businesses and our aim is to keep you on the road! Your business is our business! Here's what we can offer you: •Menu pricing •Tachograph installations, calibrations and repairs •Road speed limiter fitments, calibrations and repairs •Class IV, V & VII MOTs carried out on site, with full load test trailer available for MOT presentation of two and three axle units •Loan vans available to enable drivers to have a means of returning to their base, and collection of vehicles too Please call Dominic Earl, DAF Service Manager for more information on the services we can provide. Our friendly and experienced team are happy to help you.

Employer

HARRIS COMMERCIAL REPAIRS LIMITED

Address

Westfield Road

Guildford

GU1 1RR

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Hannah Edwards

hannah.edwards@skillnet.org.uk

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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