Digital Marketing Apprentice FITNESS FACTORY LEICESTER LTD

An exciting opportunity to join our supportive, fun, and friendly team as a digital marketing apprentice. You will work on our reception and will play a vital role in ensuring smooth daily operations at our gym while learning valuable digital marketing skills. This role offers an excellent opportunity to gain practical experience.

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Closing date: 11 Dec 2023

Apprenticeship summary

  • Annual wage


    Minimum £6 per hour based on experience.

  • Working week

    The gym is open Monday to Friday 6am to 9:30pm Saturday 8am to 5pm Sunday 10am to 4pm You will be required to work 30 hours across a 7 day week, and this will be on a rota. Working days to be discussed at interview.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    12 Dec 2023

  • Date posted

    17 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

This role is a varied role which includes reception duties.  You will also be heavily involved in the marketing and promotion side of things, and this will allow you to learn and gain valuable experience across all areas of our business.

  • Front Desk Operations: Welcome and greet members and guests with a warm and friendly demeanour. Answer incoming calls, respond to inquiries, and direct calls to the appropriate team members. Efficiently handle membership registrations and renewals.
  • Member Support: Provide exceptional customer service by addressing member needs and resolving inquiries or concerns promptly. Offer guidance on gym services, classes, and facilities to enhance their overall experience.
  • Cleaning and Maintenance: Take responsibility for maintaining a clean and organised reception area. Regularly sanitise high touch surfaces, such as countertops, doorknobs, and equipment. Ensure the gym reception area is tidy and presentable at all times.
  • Digital Marketing Assistance: Develop and execute digital marketing strategies. Assist in managing social media platforms, creating engaging content, and scheduling posts to increase online presence and engagement.
  • Content Creation: Participate in brainstorming sessions and contribute creative ideas for marketing campaigns and promotions. Assist in creating visually appealing and informative content for various marketing channels.
  • Data Management: Help maintain and update customer databases, ensuring accurate records of memberships, leads, and inquiries. Assist in analysing marketing performance data and generating reports for review.
  • Event Coordination: Support the coordination of gym events, challenges, and promotional activities to foster member engagement and attract potential clients.
  • Learn and Grow: Actively participate in the Digital Marketing Apprenticeship program, attending training sessions and workshops, and applying newly acquired skills to real world marketing projects.

The training you will be getting

You will work towards a digital marketing level 3 qualification.

A blend of workplace learning and 20% off the job training with a development coach. Training will be delivered remotely.

What to expect at the end of your apprenticeship

  • Permanent role can be considered after the apprenticeship, Fitness Factory would like the apprentice to stay and further their journey.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative


GCSE or equivalent Maths & English (Grade C/4 or above) Desired

Things to consider

Company Benefits: Opportunities for personal and professional growth within the fitness industry, competitive compensation and access to gym facilities and classes.

About the employer

At the Fitness Factory Leicester, we pride ourselves on providing a welcoming and supportive environment for fitness enthusiasts. Our state-of-the-art gym facility offers a wide range of equipment and classes to help our members achieve their fitness goals. We are now seeking a dedicated and enthusiastic Gym Receptionist to join our team and embark on an exciting Digital Marketing Apprenticeship journey.




Ground Floor Tara House Hilltop Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Heather Duffield


Apprenticeship standard

Digital marketer

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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