Business Administrator Apprentice TRANSWORLD PUBLICATION SERVICES LIMITED

Working within a busy office environment, an excellent opportunity has arisen for an Apprentice to join the team at Transworld (Trading as Protocol), based in Birmingham City Centre. You will play an important team role supporting colleagues including Training Advisers with administrative requirements.

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Closing date: 01 Mar 2024

Apprenticeship summary

  • Annual wage

    £13,000.00

    2 month review and 6 month action play to determine pay increase.

  • Working week

    Monday - Friday, 08:00 - 16:00.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    04 Mar 2024

  • Date posted

    14 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000212029

  • Positions

    1 available

What you will do in your working day

Duties to include:

  • General administraive duties including data entry
  • Dealing with inbound and outbound telephone calls
  • Dealing with post
  • Liaising with customers including learners
  • Liaising with internal departments to ensure an excellent level of service is provided
  • Welcoming visitors and assisting with hospitality
  • Scanning, filing, and archiving paperwork
  • Following company procedures
  • Recording, updating and archiving information
  • Use of office equipment (photocopier, fax machine etc.)

The training you will be getting

  • Business Administrator Level 3
  • English and maths Functional Skills (if applicable)
  • Minimum of 6 hours off the job training per week at employer premises
  • One day per month training at Protocol Consultancy Services in Birmingham City Centre

What to expect at the end of your apprenticeship

  • Full time employment following successful apprenticeship and EPA achievement

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental

Qualifications

GCSE or equivalent English and Maths (Grade A*-C or 4-9) Desired

About the employer

We are an approved Work-Based Training Provider for the Education and Skills Funding Agency. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.

Employer

TRANSWORLD PUBLICATION SERVICES LIMITED

Address

THE OLD GUILD HOUSE

1 NEW MARKET STREET

BIRMINGHAM

B3 2NH

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Training

Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Jodie

jsimmons@protocolgroup.co.uk

01212362634

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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