Assistive Technology Support Technician Apprentice The Oldham College

The Assistive Technology Support Technician is responsible for providing support to learners with assistive technology. The apprentice will work under the guidance of the Assistive Technologist to learn about the principles of Assistive Technology (AT), the different types of technology available, and how to troubleshoot any technology problems.

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Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 8.30am - 5.00pm.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    14 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The Assistive Technology Support Technician (Apprentice) will gain knowledge and be responsible for the following: 

  • Provide technical support and training to learners in using assistive technology, using digital tools to collaborate with others and share information
  • Work with the Assistive Technologist and other staff to develop and implement AT policies and procedures
  • Provide appropriate and effective response to enquiries, utilising digital channels in line with organisational policies  
  • Check the condition of equipment and ensure that it is properly labelled and stored, tracking the availability of equipment and keeping records of repairs and maintenance
  • Support the installation and updating of assistive technology equipment, such as upgrading C-Pens
  • Ensure that devices are charged and ready to use, and identify and troubleshoot hardware and software issues
  • Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation
  • Apply information security principles, for example: information transfer, storage, usage and communications that may include using mobile devices
  • Stay up to date on the latest AT developments, participate in training and conduct research and on assistive technology trends and best practices

The training you will be getting

  • Level 3 Digital Support Technician
  • Off the job training will take place at Oldham College

What to expect at the end of your apprenticeship

  • Potential full time employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Presentation skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience


GCSE or equivalent 4 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

Things to consider

You should have an interest in Assistive Technology and be able to demonstrate this in their application

About the employer

Oldham College was established in 1893 after a donation from the Platt family, a famous textile machinery manufacturer. This led to the institution of the school of art and science in the town centre. Today, the College offers an extensive range of qualifications in a variety of areas including digital and creative, performing arts and media, financial and professional services, sport, travel and public services, construction and the built environment, caring professions, retail and commercial.


The Oldham College


Rochdale Road


Greater Manchester


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Deborah Wynn


Apprenticeship standard

Digital support technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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