Business Administrator/Receptionist Apprentice Dronfield Medical Practice

Undertake a range of practice administration, providing excellent service to patients. Ensure smooth running of practice reception & working in partnership with GPs & Practice Nurses; acting as a focal point of communication between patients, GPs & other administrative & medical staff; Ensure practice information/databases are maintained.

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Closing date: 18 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday (1-day off in the week), 8.00 am - 6.30 pm, 8.00 am - 5.30 pm

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    19 Dec 2023

  • Date posted

    21 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Undertake practice administration including:

  • Processing of results, correspondence, notifications & tasks; secretarial & clerical support to clinical & other admin staff
  • Ensure communication to & from patients, other members of primary health care team & external agencies is processed accurately and within timescales
  • Filing & retrieving paperwork
  • Computer data entry/data allocation & collation
  • Quality improvement projects such as audit, significant event analysis and benchmarking

The training you will be getting

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which are an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.

What to expect at the end of your apprenticeship

Potential for permanent contract upon successful completion of this apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

About the employer

Dronfield Medical Centre is located in the heart of Dronfield. The centre provides medical Information, advice and guidance to residents of the local and surrounding area.


Dronfield Medical Practice





S18 1PY

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Hannah Donald


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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