Hire Controller Apprentice Stacatruc Group

As a Hire Controller Apprentice you will be working in a busy Rentals Office as part of an exciting team who organise the hire of forklifts and plant nationwide.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Working week Monday - Friday from 9.00am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    13 Dec 2023

  • Date posted

    01 Nov 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Main Duties:

  • Deal with hire enquiries, negotiating hire rates and quoting customers in a timely manner
  • Reporting using their Protean system
  • Dealing with customers and suppliers over the telephone and email
  • Managing your workload and organising the time allocated efficiently
  • Forming strong and effective relationships with customers and suppliers
  • Demonstrating a high level of integrity and professionalism
  • Providing administration support in all areas of the rental’s office
  • Using their software systems to raise orders and maintain contracts
  • Managing incoming emails and phone calls
  • Organising hires, deliveries and collections, including reporting any damage
  • Checking contracts at month end to make sure everything is invoiced correctly
  • You will have weekly and daily jobs to do in line with hire enquiries

Company Benefits:

  • 23 Days Annual Leave + Bank Holidays
  • Free car parking on-site
  • Commission scheme
  • Cycle to work scheme
  • Death in Service
  • Long Service Awards
  • They’ll enroll you into Legal & General pensions, complete with
  • Ethical Fund options for building your retirement pot
  • Optional weekly Monday morning well-being sessions
  • Costco Card

The training you will be getting

Customer Service Practitioner Apprenticeship Standard (Level 2).

What to expect at the end of your apprenticeship

Potential permanent position for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working


GCSE or equivalent English (Grade 9-4/A*-C) Essential
GCSE or equivalent Math (Grade 9-4/A*-C) Essential

Things to consider

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About the employer

At Stacatruc, we are a great welcoming team which are spread across the nation! Head office is based in Berkshire, with depots in the Midlands, Greater Manchester, East Anglia. They deal in forklift truck hire, sales, training, maintenance and finance of new and used machines. They offer racking, storage & equipment solutions. Having over 40 years' experience in the forklift truck industry, they pride themselves on offering the best and most cost-effective service possible. Being independent means that Stacatruc can focus on looking for the best solutions for our customers. Our Vision - To be a nationwide leading material handling company, where our people deliver exceptional service and sustainable solutions for our customers. To create a better working environment for you and your employees.


Stacatruc Group


Hazel Grove



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Lina Semcenko


0770 131 1602

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Dec 2023