Case Handler Apprentice (35779) ExamWorks UK

The case handler apprentice will be responsible for the processing of information, ensuring the data is accurate, so that individuals have a smooth experience.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Dec 2023

Apprenticeship summary

  • Annual wage

    £13,000.00

  • Working week

    Monday – Friday 8am – 5.30am (shift patterns)

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    01 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000209055

  • Positions

    1 available

What you will do in your working day

The role will entail making outbound calls, so customer service is key.

Full training will be provided for the role, as well as on-going support.

A normal day would include:

• Updating the system with accurate notes
• Providing an excellent experience
• Ensuring written correspondence is completed using the correct spelling and grammar
• Being a team player and displaying a positive attitude towards team work, team members and callers

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

The training you will be getting

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 Business Admin qualification. Delivery method to be confirmed.

What to expect at the end of your apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working, Patience, Professional, Focused, Positive attitude, Keen to develop

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

Examworks UK is part of a Global organisation that is broken down into various business streams. The stream that the customer service role will be based in, is Premex Services Ltd (PSL). PSL provides high quality, independent medico-legal reports to the legal professional and insurance industry which are used to assist in personal injury cases.

Employer

ExamWorks UK

Address

Premex House Futura Park

Middlebrook

Bolton

BL6 6SX

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Training

Training provider

THE GROWTH COMPANY LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Dec 2023