Business / Customer Service Apprentice ARGLA Architectural Glass and Aluminium
The candidate will support the Business by being first point of contact for phone enquiries, assisting in filing and data entry, supporting the Purchasing Manager, and coordinating plant and equipment of Site Operations.
Closing date: 04 Dec 2023
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 35
Possible start date
11 Dec 2023
08 Nov 2023
Level 2 (GCSE)
What you will do in your working day
- Manage phone communications.
- Collate operations & maintenance manuals (involves proactively communicating with suppliers, internal departments, and clients)
- Receive orders on sage and update material trackers.
- Order stationary
- Ordering stock material
- Help raise purchase orders
- Manage hire & off-hire equipment for site, and track hired equipment
- Manage the ordering of replacements and breakages from site
- Filing and organisation.
The training you will be getting
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam.
- Preparation for End Point Assessment.
What to expect at the end of your apprenticeship
Possibility of permanent employment and going on to complete further qualifications.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 3 or above) Desired
About the employer
EAST DURHAM COLLEGE
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Customer service practitioner
Level 2 (GCSE)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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