Apprentice Conference and Banqueting Shift Leader MARRIOTT HOTELS LIMITED

You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service. You will feel a sense of accomplishment knowing that you impressed each guest with personalized attention.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Dec 2023

Apprenticeship summary

Annual wage

£22,817.60

£10.97 Per Hour £438.80 per week Free meals while on duty Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Working week

5 Days out of 7 Shifts TBC. Due to the nature of the business you will be required to work evenings, weekends, and bank holidays.

Total hours per week: 40.0
Expected duration

14 Months
Possible start date

11 Dec 2023
Date posted

24 Oct 2023
Apprenticeship level

Advanced
Level 3 (A level)
Reference number

VAC1000207734
Positions

1 available

What you will do in your working day

Are you seeking to grow your skills with endless career opportunities? work beside teammates that feel like family? experience working for an employer that puts your wellbeing at the heart of everything it does? enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Tudor Park Country Club is the place for you.

The impact you’ll make:

You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention.

What you will be doing

Act as a confident role model for all new team members whilst taking hands on approach
Run conferences & events, ranging from small board meetings to weddings - every day is different, and all events are tailored to the individuals
Liaise with event organisers to ensure all expectations are delivered and exceeded
Work with the team to deliver exceptional customer experiences
Manage your department keeping it clean and safe
Share personal recommendations to spread your passion for service and event delivery
Create a fantastic environment for customers and team members to relax and enjoy their event or conference with us
Support the management team to deliver consistently high standards

What we’re looking for:

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous banquet serving experience in a hotel environment

Perks you deserve:

In addition to an hourly rate of £10.97 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering: 

Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service.
Pay - Annual Performance Related Pay Review
Service Charge - Eligibility to receive Service Charge – up to £90 per month
Health - Cycle to work scheme
Pension & Life Assurance
Flexibility – do you need flexibility in your life, talk to us as we know work life balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations
Events - Monthly Calendar of Associate Focused & Fun Events

The training you will be getting

Level 3 - Hospitality Supervisor Apprenticeship

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route
Each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English
Once the apprentice has completed a minimum of 12 months' training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through an end point assessment
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment

What to expect at the end of your apprenticeship

As the company is an international brand, the candidate could develop through Marriott Hotels or around the world depending on the opportunities, skills and the candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Hospitality Skills

Qualifications

GCSE or equivalent English (Grade 9 to 4 grade-A*- C) Desired
GCSE or equivalent Maths (Grade 9 to 4 grade-A*- C) Desired

Things to consider

Due to the nature of the business you will be required to work evenings, weekends and bank holidays and will be often be on your feet for the entirety of the shift. Please note you could be asked to interview earlier than date given, as we are looking to fulfil the position as soon as possible. Please ensure you apply early to avoid disappointment! Whilst on an apprenticeship an apprentice is entitled to an NUS card https://www.apprenticeextra.co.uk/ Level 3 - Hospitality Supervisor Apprenticeship Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

About the employer

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Employer

MARRIOTT HOTELS LIMITED

Address

Ashford Road

Bearsted

Maidstone

ME14 4NQ

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Training

Training provider

INSPIRO LEARNING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Contact

Debbie Pennington

debbie.pennington@inspirolearning.co.uk

01704 502 243

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

To continue please click apply. At this point you will enter the Inspiro Learning website where you can review the Job Vacancy in more detail and apply. Please complete the application form. Your details will be sent to the Employer. Any problems applying or enquiries please call Debbie on 01704 502 243.