Apprentice Food and Beverage Assistant JD Wetherspoon - Kings Head Inn, Salisbury

Wetherspoon is looking for fun, enthusiastic, passionate people to join its hard-working teams. No previous experience is necessary and - as it recruits for personality and is a UK Top Employer with an award-winning training programme - Wetherspoon knows that it can teach you the skills to succeed.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage

    £11,684.00

  • Working week

    Minimum of 30 hours per week. Exact shifts to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    15 Dec 2023

  • Date posted

    12 Oct 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000204982

  • Positions

    1 available

What you will do in your working day

Wetherspoon opens its doors early in the morning and sometimes doesn't close them until late at night, so offering great flexibility of working hours.

You must be over 18 to serve alcohol, however, if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies.

What's in it for you?

We offer competitive hourly rates for all of our team members:

  • A free meal and a drink, when working
  • A 50% discount on food and soft drinks, when working, a 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
  • £1 Extra per hour, for hours worked between midnight and 5.59am
  • Bonus scheme - earn up to 19% of your pay
  • Availability of guaranteed-hours contracts and variable-hours contracts -paid holiday
  • Free shares (after a qualifying period)
  • Loyalty reward scheme

The role:

  • At a glance, your role is to deliver excellent customer service to make hungry and thirsty customers happy!
  • Ensuring that all food and drinks are served to the correct specification
  • Always welcoming to customers - interact, say 'hello'; just as important, say 'thank you' and 'goodbye'
  • Building, maintaining and enhancing customer relations to enrich customers' experiences during visits
  • Encouraging customers' loyalty by consistent, good performance
  • Being aware of, and knowledgeable about, all promotions, events and new pub products
  • Receiving and delivering customer orders (either face to face or via the app), achieving service standards at all times
  • Taking pride in maintaining the highest standards of cleanliness in all areas
  • Responding to any customer feedback in a positive and helpful manner, seeking support if required

At J D Wetherspoon, alongside your day-to-day work, you will be working towards your Hospitality Team Member - Food and Beverage Service Level 2 Qualification over the course of 15 months. This is a blended learning experience, delivered in your pub individually by an experienced Lifetime coach. There will be a mix of face-to-face and remote (telephone / video-call) visits, whichever mix suits you best.

Your apprenticeship will be tailored to your individual development needs and will deliver life-long knowledge, skills, behaviours and confidence.

To find out more about careers with J D Wetherspoons please visit https://www.jdwetherspooncareers.com/

The training you will be getting

Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.

What to expect at the end of your apprenticeship

Apprenticeships provide exciting development opportunities to all of Wetherspoon's bar, kitchen and hotel teams. Apprenticeships give you the opportunity to learn while you earn - from associates right through to management. Over 70% of Wetherspoon's recent apprenticeship achievers received a promotion during, or shortly after completing, their programme.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

About the employer

Wetherspoon is a leading pub operator in the UK and Ireland. Founder and chairman Tim Martin opened the very first Wetherspoon in Muswell Hill, north London, in 1979. Today, Tim and the company run over 850 pubs and hotels, spread right across the UK and, more recently, in Ireland.

Employer

JD Wetherspoon - Kings Head Inn, Salisbury

Address

Bridge Street

SP1 2ND

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Dec 2023