Apprentice Food and Beverage Assistant JD Wetherspoon - Kings Head Inn, Salisbury
Wetherspoon is looking for fun, enthusiastic, passionate people to join its hard-working teams. No previous experience is necessary and - as it recruits for personality and is a UK Top Employer with an award-winning training programme - Wetherspoon knows that it can teach you the skills to succeed.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 08 Dec 2023
Apprenticeship summary
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Annual wage
£11,684.00
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Working week
Minimum of 30 hours per week. Exact shifts to be confirmed.
Total hours per week: 30
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Expected duration
15 Months
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Possible start date
15 Dec 2023
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Date posted
12 Oct 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000204982
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Positions
1 available
What you will do in your working day
Wetherspoon opens its doors early in the morning and sometimes doesn't close them until late at night, so offering great flexibility of working hours.
You must be over 18 to serve alcohol, however, if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies.
What's in it for you?
We offer competitive hourly rates for all of our team members:
- A free meal and a drink, when working
- A 50% discount on food and soft drinks, when working, a 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 Extra per hour, for hours worked between midnight and 5.59am
- Bonus scheme - earn up to 19% of your pay
- Availability of guaranteed-hours contracts and variable-hours contracts -paid holiday
- Free shares (after a qualifying period)
- Loyalty reward scheme
The role:
- At a glance, your role is to deliver excellent customer service to make hungry and thirsty customers happy!
- Ensuring that all food and drinks are served to the correct specification
- Always welcoming to customers - interact, say 'hello'; just as important, say 'thank you' and 'goodbye'
- Building, maintaining and enhancing customer relations to enrich customers' experiences during visits
- Encouraging customers' loyalty by consistent, good performance
- Being aware of, and knowledgeable about, all promotions, events and new pub products
- Receiving and delivering customer orders (either face to face or via the app), achieving service standards at all times
- Taking pride in maintaining the highest standards of cleanliness in all areas
- Responding to any customer feedback in a positive and helpful manner, seeking support if required
At J D Wetherspoon, alongside your day-to-day work, you will be working towards your Hospitality Team Member - Food and Beverage Service Level 2 Qualification over the course of 15 months. This is a blended learning experience, delivered in your pub individually by an experienced Lifetime coach. There will be a mix of face-to-face and remote (telephone / video-call) visits, whichever mix suits you best.
Your apprenticeship will be tailored to your individual development needs and will deliver life-long knowledge, skills, behaviours and confidence.
To find out more about careers with J D Wetherspoons please visit https://www.jdwetherspooncareers.com/
The training you will be getting
Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.
What to expect at the end of your apprenticeship
Apprenticeships provide exciting development opportunities to all of Wetherspoon's bar, kitchen and hotel teams. Apprenticeships give you the opportunity to learn while you earn - from associates right through to management. Over 70% of Wetherspoon's recent apprenticeship achievers received a promotion during, or shortly after completing, their programme.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
JD Wetherspoon - Kings Head Inn, Salisbury
Address
Bridge Street
SP1 2ND
Training
Training provider
LIFETIME TRAINING GROUP LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Hospitality team member
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 08 Dec 2023