Customer Service based Admin Apprentice within Healthcare Recruitment HOJONA MIND LIMITED

Amazing opportunity to grow and learn in an exciting sales environment. Duties include speaking to candidates to gain their availability and working closely with the recruitment, compliance, booking and payroll teams to solve your candidates queries.

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Closing date: 15 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8.30am - 5.30pm. Friday 08.30am - 5.00pm Shifts to be confirmed

    Total hours per week: 40

  • Expected duration

    13 Months

  • Possible start date

    18 Mar 2024

  • Date posted

    10 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

We are seeking a team player with energy, passion and pride as well as excellent customer first approach in delivering and meeting targets with a self-motivated attitude. You will be given the opportunity to work alongside our specialists. We will build and develop your desk with training, support and career development provided from our industry leading experts.

You will be responsible for:

  • Building rapport and maintaining relationships with candidates
  • Speaking to candidates to gain their availability
  • Working closely with the recruitment, compliance, booking and payroll teams to solve your candidates queries
  • Building and maintaining the candidate database

The training you will be getting

  • Full training will be given leading to a recognised level 3 Business Administrator Apprenticeship Standard Qualification
  • Full on-the-job training will be delivered by Hojona Mind Limited.
  • Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd.
  • You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).
  • All off the job training will take place during working hours within the workplace. There is no day release at college.

What to expect at the end of your apprenticeship

We are searching for talented people who want to support and expand our company in anticipation of permanent positions following any apprenticeships. We are not necessary looking for any experience as this is a unique opportunity to learn all aspects within a recruitment company to help you decide which career path you would like to take with us.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4-9 or A*-C) Desired
GCSE or equivalent Maths (Grade 4-9 or A*-C) Desired

Things to consider

Those seeking a 9-5 jobs need not apply. However, if you are career minded and have bundles of energy, passion and pride in what you do, then please apply now and someone will be in contact. Applicants will need to be customer service focused with excellent communication skills, be able to prioritise multiple duties within a day, work well as part of a team and be passionate in learning new skills. If you are career minded and have bundles of energy, passion and pride in what you do, then we want to hear from you!

About the employer

Hojona Specialist Staffing are providers of qualified and unqualified social care, GP, hospital doctors and medical professionals throughout the UK. With over 40 years combined industry experience, we work with local authority, NHS, private and charitable organisations supplying to all social care and medical disciplines.




Weston Business Centre - The Stansted Centre

Parsonage Road

Bishop Stortford

CM22 6PU

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience




Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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