Apprentice Hospitality Supervisor - Milton Keynes COMPASS GROUP, UK AND IRELAND LIMITED

Do you have a real passion for the Hospitality industry? Are you able to motivate and lead a team in a hospitality environment? Now is the time as we have an exciting opportunity for an Apprentice Hospitality Supervisor to join our team at Santander, Milton Keynes. Over 12 months you will be trained to be qualified Hospitality Manager/Relief Chef

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday Earliest Start time 08:00 and latest finish time 18:00

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    30 Dec 2023

  • Date posted

    02 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

As an Apprentice Hospitality Supervisor, you will be based in one of our busy kitchens at the Santander Unity Place site. You will be responsible for supporting the Manager, supervising and leading a team of front of house staff involving the production, preparation, presentation and serving of the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK.

Tasks could include, but not limited to the following:

  • To set up rooms, events and event spaces
  • To support the management team
  • To complete the opening and closing checklists and to ensure that everything on them has been done
  • To ensure that the front of house areas are clean, tidy and attractive during opening times
  • To produce weekly rotas following the manager’s guidelines
  • To place orders for stock to maintain the correct stock levels
  • To ensure that all deliveries are checked and put away promptly and correctly
  • To ensure waste is kept to a minimum during beverage production
  • To delegate where necessary and ensure the team are pro-active at all times
  • To cash up at the end of a late shift and complete beverage stock takes when required
  • In the absence of the Catering Manager assist in the completion of weekly bookwork and any other duties that are deemed necessary
  • Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise
  • To ensure all food items are prepared and served to the standard
  • To ensure brand standard and mystery customer criteria are met at all times
  • To ensure you and your team members are knowledgeable on all food and beverage products on offer
  • To take an active role in any unit sales promotions and make your own suggestions to help increase sales
  • To make sure that the team meet the legal and Company requirements for fire, safety, health and hygiene

There is supervision responsibility of other staff in this role.

The training you will be getting

Alongside your day-to-day duties, you will complete the Hospitality Supervisor Level 3 Apprenticeship. This is a nationally recognised qualification, and the primary objective of the Hospitality Manager is to supervise and lead a team of front and back of house staff in their daily duties. Functional skills if required.

You will either be attending college 1 day per week or you will learn ‘in-unit’. You will be supported through this qualification by your Personal Development Coach who will visit you at your place work every 6-10 weeks. All travel expenses will be covered by your employer. You are not expected to complete any of your Apprenticeship work outside of your normal working hours and will be given set time each week to complete your work.

What to expect at the end of your apprenticeship

You will be encouraged to progress your career through the apprnticeship program.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working, Passion for Food, Passion for Customer Service


GCSE or equivalent English Language (Grade C/4 or above) Desired
GCSE or equivalent Maths (Grade C/4 or above) Desired

About the employer

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.




Unity Place

Grafton Street


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2023