Sales/Service Administrator Apprentice BULL PRODUCTS LTD

You will be supporting the Sales and Service Team with admin and customer service. Answering phones, general admin duties, handling customer queries and computer records.

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Closing date: 14 Dec 2023

Apprenticeship summary

  • Annual wage

    £13,000.00

    Salary from £13,000 - £15,000

  • Working week

    Monday – Friday 08:30 – 17:00

    Total hours per week: 40.0

  • Expected duration

    16 Months

  • Possible start date

    04 Jan 2024

  • Date posted

    27 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000201466

  • Positions

    1 available

What you will do in your working day

  • Answering telephone
  • General admin
  • Customer queries
  • Computer admin
  • Supporting the Team

The training you will be getting

Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).

You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Level 2 qualification.

There is also a five-day teambuilding residential trip that is held in spring of each year.

What to expect at the end of your apprenticeship

Potential for a full-time position upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Computer literate, Customer service skills, Positive, Team player, Punctual, Polite, Knowledge of Excel

Qualifications

GCSE or equivalent English and Maths (Grade 9-4/A*-C) Essential

Things to consider

This vacancy could close sooner if a suitable candidate is found.

About the employer

Established Fire protection company. Excellent working facilities and environment.

Employer

BULL PRODUCTS LTD

Address

4 BEACON ROAD

ROTHERWAS INDUSTRIAL ESTATE

HEREFORD

HR2 6JF

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Training

Training provider

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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