Retail Parts Advisor Apprenticeship Mercedes-Benz of Colchester

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Dec 2023

Apprenticeship summary

Annual wage

£10,982.40
Working week

TBC by employer.

Total hours per week: 40.0
Expected duration

12 Months
Possible start date

28 Dec 2023
Date posted

19 Sep 2023
Apprenticeship level

Advanced
Level 3 (A level)
Reference number

VAC1000199672
Positions

1 available

What you will do in your working day

Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries

The training you will be getting

You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Functional Skills in English and maths if required

What to expect at the end of your apprenticeship

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages. The employing retailer dictates the remuneration that apprentices receive. They are required to pay, at least, the National Minimum Wage.

About the employer

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Employer

Mercedes-Benz of Colchester

Address

London Road,

CO3 8PH

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Training

Training provider

MERCEDES-BENZ CARS UK LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Contact

apprentice_recruitment@mercedes-benz.com

01908301496

Apprenticeship standard

Retail team leader

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions